Haile Resort Jimma

I’m a frequent customer of Haile Resorts and have always enjoyed great service at places like Haile Adama, Arbaminch, and Hawassa. But honestly, Haile Jimma didn’t feel up to the same standard. I understand it’s a new branch and still gaining experience, but they could really learn from the other locations. The service was quite slow, and the reception didn’t feel very welcoming except for Ruth, who was polite and helpful. There are also a few exceptions among the waitresses who were kind and attentive, but overall the service needs improvement. I hope things get better with time because Haile Resorts are usually known for their warmth and professionalism.

As always Haile resorts everywhere are genuinely superb This one in Jimma as well was very good Glad to stay here and have a great experience

Best hotel in Jimma…This hotel has everything a hotel needs. Great food, great rooms, great service, great internet . Perfect

This is the eptiome of luxury and comfort. The level of professionalism from the staff and attention to detail is everything.

All the workers were attendant. I had a pleasant stay. However, the hot shower isn’t consistent or not satisfying and there should be a sofa to sit in the room.

Absolutely loved my stay. The staff were friendly and accommodating, the room was clean and comfortable, and the amenities were top-notch. I'd highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. Five-star service and facilities - can't wait to come back