Four Points by Sheraton Jiaxing anmeldelser

Outstanding hotel which really delivered a great stay. Bella, who helped us with check-in was a real star. My sincere thanks to Bella and the whole team for a wonderful experience!

We booked our stay at the Four Points by Sheraton Hotel in Jiaxing, to celebrate my wife's Birthday, and to enjoy Dragon Boat Festival. The initial impact when entering the Hotel is good, the fragrance is pleasant, and the decor is modern and sleek. During the online booking process, I had some Special Requests "Romantic Theme" for the room, the request, was promptly approved. Upon entering the Hotel, we were greeted by Sandy, at the front of House / Reception area. Her service was prompt and professional. She was friendly and informed us, that my wife would be receiving a cake for her Birthday. The check in process was efficient. We had the opportunity to briefly meet Edith, the Manager on duty. She was friendly and welcoming. The Birthday Cake and Fruit Platter, was delivered to our room, shortly after we checked in. In my experience, the "Restaurant" is the "heartbeat" of any successful Hotel. A restaurant with poor service and / or bad food, will surely lead to the demise of the business. Fortunately, that's not the case for the "Eatery Restaurant" at the "Four Points by Sheraton" in Jiaxing. The Restaurant's Staff are all very professional, and take pride in what they do. The Buffet Dinner is available, during the weekends, and is very reasonably priced (great value for money). The variety and quality of the cusine, is on International standard. Western and Chinese dishes, are professionally prepared, and served at this Restaurant. If I were to single out on special dish, it would most definitely be the "Beef Wellington", it was perfectly cooked and presented (the Best I have eaten, to date). Compliments to the chef/s in this regard. Special thanks to Tina, whom is always courteous, when I / we, visit the Restaurant. Infact, Tina is the reason for my return and stay at the Hotel, this time around. As she was most courteous and professional, during another visit to the Restaurant some time back. Thank you again, Tina. We would also like to thank Gary, whom provided superb service and courtesy, during the Dinner service. I could not help but notice, that Housekeeping were cleaning the rooms thoroughly. Their service should not be overlooked, as their hard work, ensure that the facilities remain on standard. Breakfast was excellent, with a superior variety of quality dishes and ingredients available. We can recommend the "Four Points by Sheraton" Jiaxing, to all guests, foreign and domestic. We look forward to our next stay, and hope to enjoy many more special moments at this Hotel. See you soon.

Good place to stay! Price super!

Great service from the staff, esp on the staff cleaning level 20!

Overall is satisfied but the laundry service is expensive.

Great place. Well located near shopping mall and elevated road. Quiet and clean.

Was impressed how clean the hotel was. Front Desk staff was also very helpful and friendly. Decent breakfast and a reasonably large room. Will be back again on my next trip in Jiaxing.

great location , overoll ok

good service and room is clean.

Excellent service provided by reception, Tim Zhang and all the outdoor pool staff! The were many delicious western options for breakfast and in-room dining. The outdoor pool was cleaned daily and the city view from that floor was amazing! I'd definitely return. The best hotel in Jiaxing City!

good!

great hotel with amazing breakfast. also has electric car charger

前台服務員服務態度非常的好，看到帶小朋友了還幫我升級親子房了，但是系統延遲這房間沒了，就讓客房同事幫我現場佈置，小朋友開心死了，房間環境衞生也非常的棒，大廳邊上點還有充氣城堡，下次如果再來首選繼續住。

這次帶小朋友入住福朋喜來登酒店，原本預訂的是豪華河景雙床房，沒想到前台佘小姐主動為我們免費升級了親子房！房間佈置得童趣十足，孩子一進門就興奮得手舞足蹈。更驚喜的是，佘小姐還額外贈送了一份小童早餐，徹底解決了我們帶娃用餐的顧慮。 地理位置也很方便，周邊散步或打車都很便捷。 特別表揚前台佘小姐姐的熱情專業，她的善意讓我們的親子旅行瞬間加分！以後來嘉興一定會再次選擇這裏。