China / Zhejiang / Jiashan No. 325, Huanzhen North Road, Xitang Town, Jiashan, Zhejiang, ChinaVis hoteloplysninger
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Gæsteanmeldelser
9.6/10
Excellent
3591 anmeldelse
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Bekræftede anmeldelser
Placering9.7
Faciliteter9.6
Service9.6
Renlighed9.7
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Kevin1908
Gæsteværelse - Flodudsigt (Dobbelt seng)
Overnattede i maj 2025
Par
19 anmeldelse
9.5/10
Vidunderligt
Slået op den 30. jun. 2025
The location is good, very clean but some disappointment. I booked river view and can see the river view from my room as I attached the photo. I booked the room with some inclusions like full mini bar included which gave us 1 can of cola and 1 small packet of juice, no welcome drink given to us, the complimentary soup is not worth at all.
Except all these it’s worth to stay here. Better book it without the inclusions or all these and save money.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:很感謝您的支持!《*****》裏説:“每個人都會有缺陷,就像被上帝咬過的蘋果有的人缺陷比較大,正是因為上帝特別喜歡他的芬芳。”您能包容我們的不足並給予讚美,是我們的幸運。期待再次為您服務!
Gæstebruger
Elegant værelse - Udsigt (2 senge)
Overnattede i apr. 2025
Rejs med venner
7 anmeldelse
8.5/10
Meget god
Slået op den 9. jul. 2025
1. Location: GOOD (3mins Walk to Xitang Ancient Town Entrance & 10mins walk to nearby Restaurant),
2. Amenities: GOOD (Nice Garden for Yoga-ing),
3. Service: BELOW AVERAGE (Replied the Staff via WeChat on Seasonal Sweet Soup delivery timing but ultimately informed it’s running out unavailable),
4. Others: Room booking inclusive of Cocktail & Hanfu experience photography were the Vendors inside Xitang Ancient Town where the later just those very old costumes for FREE digital photo x 5
5. Experience of Stay: BELOW AVERAGE (large room for Frontline Service Staff to improve its service to be more organized delivery of items inclusive in the booking & check-in Processes not to miss out),
6. Overall: AVERAGE (Frontline Service Staff, Ms. XIA & Room Service Manager have recognized their shortcomings & promised to make remedial action but still failed to deliver by the reason of too busy as mentioned by the Frontline Service Team)
Oversæt
6/8
Svar fra overnatningssted: 【臨胥河畔,枕水而眠】尊敬的客人,非常感謝您分享入住體驗,您的反饋對我們改進服務至關重要。很高興位置與花園設施能給您帶來良好感受,對於服務、入住流程及預訂包含的體驗未達預期,我們深感抱歉。漢服體驗我們已向上反饋更換優質商家;夏小姐和客房服務經理已正視不足,我們會即刻針對服務銜接、流程梳理及承諾兑現等問題加強培訓與管理,杜絕因“繁忙”影響服務質量的情況。希望未來還能服務於您,彌補此次的遺憾。
Gæstebruger
Gæsteværelse - udsigt (dobbelt seng)
Overnattede i aug. 2025
Familie
4 anmeldelse
10/10
Enestående
Slået op den 4. sep. 2025
Excellent hotel for our Xitang visit. Comfortable and beautifully furnished rooms. Extremely professional, helpful and hospitable staff. Very good range for the breakfast buffet. The location was next to one of the gates into Xitang old town. Really enjoyed our stay and would definitely revisit when we are next in the area.
Very nice place and only like 20m to the ancient town entrance. Recommend go early or late to skip the entrance fee. Hotel very modern and chic. ******* delivery by robot.
Oversæt
Svar fra overnatningssted: 親愛的家人,感謝您的肯定,感謝您對酒店的五星好評。用我們的真情與努力,讓每一位賓客感到滿意是我們的職責,也是我們不斷努力的目標。西塘之旅,感受水鄉的柔情與浪漫,期待您常回來看看!總經理:Grace
KIAN HUAY
Gæsteværelse - udsigt (dobbelt seng)
Overnattede i mar. 2025
Familie
4 anmeldelse
10/10
Enestående
Slået op den 23. apr. 2025
Overall are satisfactory and convenient. The hotel should light up the front parking it's a bit dark.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:您好!感謝您五分的點評哦~每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望萬達美華會是您回憶裏最温馨最獨特的那個!常回家看看哦,祝:安好~ 總經理:Grace
SH Woo
Elegant Værelse - Flod-Udsigt (2 senge)
Overnattede i okt. 2024
Par
7 anmeldelse
10/10
Enestående
Slået op den 12. nov. 2024
Great location next to the old watertown. Breakfast is nice. The place has a nice ambience. The rooms are clean and comfortable.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓,您好!感謝您選擇下榻西塘萬達美華度假酒店,謝謝您對我們給予了這麼大的肯定和支持!這讓我們的信心又增加了一些,接下來我們一定要更加努力,希望把最棒最好的一面展現給您,期待不久後的某一天,還能與您相遇美華。真誠的祝願您能夠永遠的開心和快樂。總經理:Grace
Gæstebruger
Elegant Værelse - Flodudsigt (Dobbeltseng)
Overnattede i mar. 2024
Forretningsrejsende
1 anmeldelse
9.0/10
Fantastisk
Slået op den 29. apr. 2024
Location was convenient for my business trip purpose.
Thank you very much for very friendly service and great breakfast.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:您好!感謝您選擇下榻西塘萬達美華度假酒店,謝謝您對我們給予了這麼大的肯定和支持!這讓我們的信心又增加了一些,接下來我們一定要更加努力,希望把最棒最好的一面展現給您,期待不久後的某一天,還能與您相遇美華。真誠的祝願您能夠永遠的開心和快樂。總經理:Grace
Albert
Elegant værelse - Udsigt (2 senge)
Overnattede i mar. 2024
Par
15 anmeldelse
6.0/10
Slået op den 23. apr. 2024
Front desk manager caed car to take us from xitang to suzhou. Original quote was for $190yuan, but upon reaching Suzhou, driver demanded $288 yuan. This was a shock.
There is no safety deposit box available in room.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:您好!非常抱歉由於酒店多方面的不足和服務的欠缺給您此次出行帶來了諸多不便和不愉快體驗,再次向您表示誠摯的歉意。酒店管理人員非常重視您的體驗反饋,已責成相應部門核查,並做好日常管理工作的審視和服務流程的完善與改進。我們的工作尚有不足之處,非常感謝您的點評,我們會吸收經驗努力改進,同時也期望您的諒解。西塘之旅,感受水鄉的柔情與浪漫,真誠期待再次與您相遇!總經理:Grace