Jiande Wenlan Hotel

Immediately Upon arrival the staff we're very welcoming and the hospitality felt genuine. There were complimentary snacks in the foyeur for the Qingming festival which kept the little one entertained whilst we dealt with a very swift check-in, The room was facing the river and immaculately clean and tastefully decorated. When we went swimming our daughter didn't have goggles to wear and was gratefully lent a set by the staff there. The Food was really great and our waitress Cindy helped us with every request we had for breakfast and on the second day, because we had to leave early, the front desk lady Alice also assisted us by preparing a take-away meal. The fact that the hotel opens into a very modern shopping center made sure that We throughly enjoyed our Stay and we highly recommend anyone else to stay.

第一次來建德，機緣巧合下選擇住在 建德文瀾大酒店。 環境舒適宜人，設施齊全，居住舒心，服務也非常到位。 從文瀾出發到各個景點，交通距離也非常方便。 如果你也住在江浙滬附近，選擇短途遊，非常推薦來建德哦（＾ｖ＾）

酒店工作人員的服務非常好。入住時就有茶水奉上，女士和小孩還可以收到小香包或者五彩繩，深切的感受到了這份熱情。前台小盧經理一路行李送房，還介紹早餐的特色有哪些，退房還有伴手禮贈送很貼心。房間入住很舒適，正好碰到下雨，江面升起薄薄雲霧，特別有江南意境，還有停車免費，無需操作任何手續，這點真的非常給力，下次還會再來。

帶長者小孩出行，端午出行前一天臨時改的酒店，超出期望了，碰見的人都服務很好，友善親切，樓下停車碰見大爺問挺的怎麼樣，大爺都笑着誰沒事沒事；前廳小盧入住一直引導到客房，加了微信，根據建德行程給建議和提醒，很贊；定的時候沒有江景房了，入住前台給找了很久能看見一部分江的高層大床房，細緻到位；值得再去一趟。建德行程拖家帶小，水電站-農夫山泉-七裏揚帆-玉泉寺，原本行程還有古城，江邊綠道，長者小孩累的不行了，取消了；下次去再逛

無論房間、走廊、電梯、大堂都乾淨整潔，房間設備齊全完好，還備有空氣凈化器，每個樓層都有礦泉水無限量自助取用，所有服務人員規範服務，能滿足客人要求免費升級房間。尤其要感謝小盧經理熱情的迎來送往，主動徵詢我們的要求，積極幫助我們規劃指引旅遊景點，在我腰部不慎扭傷，小盧經理主動幫助床上加鋪棕墊和送上雲南白葯噴霧，小盧經理熱情細緻的待客，使我們深深感動。好山好水的建德旅遊又有小盧經理熱情細緻周全相待，使我們入住文瀾酒店自始至終享受着温馨舒適愉悦的體驗，下次有機會定會再次選擇入住建德文瀾酒店。

設施：超級棒，非常新，設施很舒服，房間給人感覺很温馨，床墊超舒服； 衞生：非常乾淨，打掃得非常到位； 環境：環境超棒，大陽台，直接可以看到江，非常美，空氣好 服務：非常熱情，還借了扳手修自行車；