Leonardo Boutique Jerusalem

很好的酒店hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

It should be fully refundable or not. I have not lived there after made this reservation.

We had a great experience at the hotel. Yummy breakfast and very nice staff. The room was beautiful with a nice coffee corner. The price was right. נהננו מאד מהשהות שלנו במלון. צוות מאד אדיב. בקבלה קיבל אותנו אמיר שהיה מאד נחמד. ארוחת הבוקר מאד עשירה והחדרים מחודשים ויפים.

The hotel is in an ideal location--the center of Jerusalem, in an old, quaint neighborhood. We left our car in the gated parking garage and tooled around the city on public transport. The room was large and comfortable, the dining hall spacious, good food, friendly servers. Desk clerks were friendly and helpful. We would gladly recommend this hotel to friends and family.

Though we are returning guests and have been satisfied in the past, this visit over the Jewish New Year was not satisfactory. The wheelchair accessible room we had booked for my disabled wife and me was not available and the stony faced receptionist made no apology whatsoever. She eventually offered to move us to "more suitable" room than the one we had been given next to our family - sending us to a different floor to an even less suitable room that the wheelchair couldn't even get into! We had to beg to get the original room back. Again no apology for the inconvenience. So my wife could not get into the bathroom or onto the balcony. The breakfast was scheduled to start at 7am - but the buffet didn't open till 7:30 when we were already leaving. For dinner on the second night we invited extra guests and were 10 around the table. Dinner was listed as finishing at 10:30, but at 9:30 we were asked to leave as they wanted to close the dining room - we exited by 9:45. Very disappointing.

Excellent location. But that's about where the positives end. Fairly soul-less and dated corporate small hotel. Small room (my room couldn't even fit the chair at the desk at the foot of the bed. Service at check in and breakfast was indifferent and quite unhelpful. Breakfast was not great by Israeli standard. Parking was very limited and somewhat chaotic. Your park is not held for you. Front deck continues to sell car parks so that if you leave there may not be a carpark for you when you come back (happened to me) . The whole experience gave off Ramada 3 star vibes. I did expect better. The location really is superb. Close to old city, downtown, and everywhere we had to be. But I can't recommend this hotel. Very average experience overall