Hotel Palacio Garvey

We had a comfortable 2 night stay at the hotel. The staff was very helpful and responded to emails and questions promptly. They helped us book tickets for a bodega that we were having issues with the webpages. We did use the on-site parking. The parking was a little challenging to find, but happy to know the car was safe on-site. The room was a little noisy in the morning from the street noise (city hotels can be like that). Closing the shutters and curtains helped to keep the noise "muffled" so I still slept well. The breakfast was generous and delicious. We thought it was odd that there wasn't a shower in the room (we booked a junior sweet) - just a bath with a hand-held shower nozzle. It is a lovely hotel in a very convenient location, we walked everywhere. Visit the tourist office for a helpful map with a list of places to visit.

A truly delightful stay. Situated centrally and with easy access to bars and restaurants. We booked a junior suite and were delighted with our accommodation. Very clean, very beautifully decorated with some lovely art! Breakfast more than adequate! Very highly recommended.

Great location in Jerez. Staff were very friendly and helpful and room was spacious. Breakfast was excellent and served by very good staff. Ideal for seeing the city as it sits just on the edge of the main atea

Right in the middle of town, on-site parking (at extra cost) and a really comfy bed. Whilst it might have been a little while since the rooms were refurbished, we really enjoyed our stay. The rooms facing the road have a cracking view, but it can get a little noisy. Breakfast was included in our rate. It was continental but quite substantial.

We had 2 weeks of vacation in Spain and stayed in 5 different hotels, all are very good except your hotel: Reserved via *********** we paid 143€ for one night for the room which was available on your website for 110€ !.- in a 4 stars hotel which should never be valuated at 4 stars. The room is very big with a Jacuzzi but is not suited for an overnight stay! - We could not sleep because the insolation is not only insufficient but to top it the window doors cannot even be shut firmly. The loud noise on the street all the time until 2h30 made sleeping impossible. At around 10 pm noticing that there was no shower cap in the room I went down to the receptionist and complained about the noise, she said it would end soon. When finally sleeping a passing very loud water truck at 6h30 ending all further sleeping attempts. ( we took 2 videos, one can hear loudly the noise with the window closed) - In the early morning trying at every angle and knob, I could not get the shower to work. I could only use the shower hanging on the Jacuzzi. The explanations we got later is “we know it is difficult but I can show you how to make it work”. However, who would like somebody to come to the room in the early morning to show you how the show works! - The receptionist was cold and unwelcoming. When asking for a map she just handed it without any comment. She also forgot to give us the wifi code and we had to go down to ask her. When we told her that we almost did not sleep at night, she said why didn’t you ask to change the room, without having offered it knowing full well that but the noise would not stop until the early hours of next morning.. - The room did not provide a welcome water bottle nor a coffee/tea maker (all other hotels on our 2 week trip had it). Any other hotel would have shown regrets by at the least reducing the charge for the night. This disastrous experience made us regret having stopped at Jerez!

Really enjoyed our two night stay here. The room was more like a suite with the most amazing, comfortable bed. The staff were friendly and helpful and the location for seeing Jerez couldn’t be better. The second flight of steps to our room were narrow and awkward for getting our cases up, but this is only a minor observation in an otherwise superb hotel. Would definitely stay here again.