Jeju Oriental Hotel

Overall good experience, good location, nice ambiance, vast lobby, inhouse convenience store, casino etc. Rooms quality may be advanced by renovation.

Nice and quiet. A little out of the way. Great staff. Room very clean but a little bit in need of a makeover. Downstairs lobby bright, spacious and well-lit.

It took me a while to pen down this review because I didn't have much good points for this hotel. It was stated as 1 of the best hotel in Jeju. I have booked this hotel impulse because my flight was cancelled on 22 Dec 2023 due to weather condition - snow blizzard. It was on the news and it was really bad that all flights were cancelled at Jeju Airport, with 3000 and more pax were stranded and panicking trying to get alternatives to be arranged at that point. I did a search and it stated that Oriental Hotel Jeju is 1 of the best hotel to stay near the airport under Trip.com. I didn't hesitate and booked it. When I got to the hotel, I was kind of relieved that it was stated outside that it is a 5 stars (NOT!) hotel for tourists! Apparently, we had difficulties to communicate with the counter staff to check in. After checking into the hotel, I realised that our bathroom smell terribly of urine and sewage. The room so terrible with molds and tears (so outdated), and I could hear so clearly when people walked past our rooms to the lift lobby. Because it was just 2 nights stay, we tried to bear with the smell, but I couldn't anymore. I did a room change, however, the "new" room was located away from my kids which is at another annex which I have to take the lift down to ground level and walk about less than 10m to get to another lift to our room. Service: 👎🏻👎🏻👎🏻 Location:👎🏻👎🏻 Facilities: 👎🏻👎🏻👎🏻👎🏻 Lobby lounge: 👎🏻👎🏻👎🏻👎🏻(not even available!) Verdict: This hotel is so out-dated, this should not be even a 5 stars hotel!!! Please look into your hotel rating instead! Even Singapore 2-3 stars hotels are much better than this hotel!