Palace Hotel Jeju

I did not have a pleasant stay at Jeju Palace hotel. Location - Good Bathroom/WC - it’s meant for 3 pax but bathroom/WC is combined so can’t share. After someone baths, the entire toilets gets wet coz there is no separation between bath area and WC. Gym/Sauna - On the website it’s stated as available facilities in the hotel. However, we only found out it’s payable when we wanted to use. Misleading. Parking - Unalike advertised, there are very limited parking lots - first come first serve basis. Need to park across the street from 6 pm to 9 am. Hence, I had to move our rented car up and down daily. Quite troublesome.  Check-out - Staff did not allow late check-out. I had to leave at 11 AM sharp else for every hour of late checkout, we would have incurred 10k KRW. Very unreasonable and inflexible. All in all, I was looking for a decent hotel, with parking, gym and a little late check out. Most hotels give 1-2 hrs of late checkout out.

Did not try the food as it was a simple buffet catering more for Asians, there was no egg station in sight or even a bread corner for bred lovers.

This hotel is cheaper than others in average. When I searched for 4 stars hotel, this hotel pop up but it doesn't look like 4 stars at all. I would give 3 stars. The front desk staffs dont speak English at all. I had to use language translate app for communication.

2 of the man in charge of the front desk were unfriendly and looking fierce when we checked in. Upon checking out on the4th morning, we tried to ask them to assist in getting a taxi as I we have an early flight which they were reluctant. However, they complied but shouted at us to sit tight while he called for a taxi. This was uncalled for. Will never stay again even if the offer is free.

Location is perfect if you want to be close to shopping area , airport and restaurants. It’s a little old but that’s fine. For the price the location is great.

Overall great experience with location, views, but need improvement on amenity kit