Al-Hamra'a, Al-Hamra'a, Jeddah, Makkah Province, 21572, Saudi ArabiaVis hoteloplysninger
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Gæsteanmeldelser
4.4/5
Meget god
195 anmeldelse
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Bekræftede anmeldelser
Placering4.4
Faciliteter4.2
Service4.3
Renlighed4.4
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Alle anmeldelser(195)
Positive anmeldelser(193)
Anmeldelser med billeder/video(26)
Fantastisk ophold!(23)
Fantastisk beliggenhed(23)
Fantastisk service(22)
Praktisk beliggenhed(17)
Rent og ryddeligt(16)
Lækker morgenmad(16)
God værdi for pengene(14)
Negative anmeldelser(2)
SAGGAF
Superior Twin-værelse - Ikke-ryger
Overnattede i dec. 2024
Forretningsrejsende
12 anmeldelse
5.0/5
Enestående
Slået op den 9. dec. 2024
The location is perfect, the reception is very helpful, and very good breakfast.
Oversæt
Iwan/Ikhwan
Superior King Size Seng Værelse Ikke-ryger
Overnattede i okt. 2024
Rejs med venner
31 anmeldelse
3.2/5
Slået op den 17. okt. 2024
One Cheapest international chain hotel in Jeddah.. small no view room, bit Humid carpet. Water at bathroom but yellow. Old furnished, with firm bed matras.
Breakfast not that bad..but no standby cooker at the egg stay, lazy for service.
They lock the fitness center and the pool. You have to ask them if you want to use it.
Oversæt
6/8
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Ibrahim Eid H
Junior Et Soveværelse Suite Ikke ryger
Overnattede i nov. 2024
Solorejsende
127 anmeldelse
3.2/5
Slået op den 10. nov. 2024
Shower 🚿 just dripping Bcz tap very old , Resturant eggs smell till lobby and no one care about from administration, Honest say I was thinking I am at no star hotel from everything
Oversæt
Gæstebruger
Superior King Size Seng Værelse Ikke-ryger
Overnattede i okt. 2024
Par
2 anmeldelse
4.0/5
Meget god
Slået op den 25. okt. 2024
Nice hotel in a nice area. The place needs renovation and they are working on it. Good value for money and very good breakfast.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Gæstebruger
Superior King Size Seng Værelse Ikke-ryger
Overnattede i aug. 2024
Par
3 anmeldelse
3.2/5
Slået op den 23. aug. 2024
I was surprised that this hotel belongs to Accor group. This is very below than Accor standard. We booked King size bed room, but it was just a double bed. When Asked at the reception they said, it is their king size.
Breakfast was below the standard.
never recommend to any one.
Oversæt
Svar fra overnatningssted: Dear Distinguished Guest,Thank you for taking the time to tell us about your experience at Mercure Jeddah Al Hamra Salsabil Hotel, we strive to provide an excellent service experience for every guest; therefore your feedback is very important to us. Please be assured that we are taking appropriate steps to address the problem and prevent future occurrences. We appreciate your concerns, and we hope you will give us the opportunity to serve you better in the near future.Sincerely, Mercure Management
Rizki Lucki Satria Putra
Superior King Size Seng Værelse Ikke-ryger
Overnattede i aug. 2024
Solorejsende
2 anmeldelse
4.2/5
Meget god
Slået op den 2. sep. 2024
During my recent stay, I noticed that none of the receptionists spoke English, which was unexpected given that I was staying at a Mercure hotel.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Ibrahim Eid H
Superior King Size Seng Værelse Ikke-ryger
Overnattede i nov. 2024
Forretningsrejsende
127 anmeldelse
2.2/5
Slået op den 2. dec. 2024
Far and not clean , shower room not good , hotel same 2 star quality
Oversæt
Milin
Executive To Soveværelser Suite Ikke-ryger
Overnattede i jul. 2024
Rejs med venner
7 anmeldelse
3.5/5
Slået op den 30. jul. 2024
Not impressed since check-in and booked a suite room but were given a normal room and told us it was okay and would get another room. We reserved a 2-bedroom suite. We refused so we went to protest at the new counter and got a suite room. come At the end of the day of checking out from the hotel, the staff did not help. It's okay if you don't carry your luggage. There probably won't be a next time here.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Marj Lim
Superior King Size Seng Værelse Ikke-ryger
Overnattede i jul. 2024
Forretningsrejsende
29 anmeldelse
5.0/5
Enestående
Slået op den 2. aug. 2024
Friendly services, improved F&B and best of all, rates maintain the same during peak season.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Gæstebruger
Superior King Size Seng Værelse Ikke-ryger
Overnattede i jun. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 27. jun. 2024
Great location by Red Sea. Clean and very comfortable with good selection of breakfast items. . Staff are very helpful. Would stay again
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Gæstebruger
Superior King Size Seng Værelse Ikke-ryger
Overnattede i mar. 2024
Forretningsrejsende
2 anmeldelse
1.0/5
Slået op den 10. mar. 2024
I booked and paid in advance. big problem coming as I checked in hotel people who said NO ROOM asked me to stay another hotel ... how come ??????
I also want to complain Trip.com what's protection to guest who is booking is surely confirm ALL are no problem when I arrive to hotel?????
I go for business trip many mant times it's first time to let me disappointed and terrible.
Please refer to above complain to let me know details. otherwise I don't book hotel via Trip.com in the future
Oversæt
Svar fra overnatningssted: Dear Distinguished Guest,Thank you for taking the time to tell us about your experience at Mercure Jeddah Al Hamra Salsabil Hotel, we strive to provide an excellent service experience for every guest; therefore your feedback is very important to us. Please be assured that we are taking appropriate steps to address the problem and prevent future occurrences. We appreciate your concerns, and we hope you will give us the opportunity to serve you better in the near future.Sincerely, Mercure Management
Gæstebruger
Superior King Size Seng Værelse Ikke-ryger
Overnattede i apr. 2024
Forretningsrejsende
15 anmeldelse
5.0/5
Enestående
Slået op den 7. apr. 2024
Clean, room is big, location is good, walk a while to the beach for watching the spring.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Fekri
Superior Twin-værelse - Ikke-ryger
Overnattede i apr. 2024
Rejs med venner
146 anmeldelse
5.0/5
Enestående
Slået op den 17. apr. 2024
It is not the first time to be in this hotel. Recommended goood
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Gæstebruger
Overnattede i jan. 2024
Par
6 anmeldelse
5.0/5
Enestående
Slået op den 14. jan. 2024
Nice hotel.Good location.Receptionist was very friendly.Room is clean.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
S-Ataia
Superior King Size Seng Værelse Ikke-ryger
Overnattede i feb. 2023
Familie
6 anmeldelse
5.0/5
Enestående
Slået op den 12. feb. 2023
Very nice hotel, 15mins walk to the Cornish, cozy and clean with very good staff, especially Mr. Mohammad Ali who was really kind and helpful.. We'll definitely book this hotel again if we have the chance to visit Jeddah again
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Management,