Marjan Island Blvd - Jazeerat Al Marjan, Jazeerat Al Marjan, Emirate of Ras Al Khaimah, United Arab Emirates
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Værelser (22)
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10/10
ChrisGolf
7.5/10
Anonym bruger
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Afslapning & fritid (13)
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10/10
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Offentlige områder (7)
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10/10
Fame998
8.0/10
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7.5/10
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10/10
Gæstebruger
10/10
Gamora_wang
3.0/10
Gæstebruger
10/10
Gamora_wang
10/10
Gæstebruger
Tæt på hotel (11)
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3.0/10
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3.0/10
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Flere hotelbilleder (15)
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10/10
Gamora_wang
7.5/10
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Billedkategori
Tjek ledige værelser på dine rejsedatoer
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1 nat
Gæsteanmeldelser
8.8/10
Meget god
58 anmeldelse
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Bekræftede anmeldelser
Placering8.5
Faciliteter9.0
Service8.5
Renlighed9.3
Gæstebruger
King Size Seng Værelse (Sovesofa)
Overnattede i mar. 2025
Familie
1 anmeldelse
3.0/10
Slået op den 28. apr. 2025
I recently stayed at Hampton by Hilton at Marjan Island and expected high level of service and comfort, given its 4* rating. Unfortunately my experience fell far short of expectations. First of all noise from construction and maintenance around the hotel, secondly the staff couldn’t manage with the number of guests because the hotel was super occupied from Russian guests, thirdly very aggressive and rude staff at the open buffet, fourthly unprofessional behavior of room service staff on the checkout and almost forgot the cherry on the cake - cockroach at the reception desk. Definitely it was my first and last time visiting this hotel.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your recent experience at Hampton by Hilton Marjan Island. We deeply regret that your stay did not meet the high service and comfort standards we aspire to deliver to all our guests.We sincerely regret any inconvenience caused by the ongoing external construction on Marjan Island.Unfortunately, as this construction is external and beyond our control, we do not have any details on its timeline or operations. We truly appreciate your patience and understanding during this period.The points you raised regarding the overall service and cleanliness is well noted. Rest assured, these issues are taken seriously, and immediate actions are being implemented to rectify these shortcomings.Your feedback is invaluable in helping us improve, and we sincerely apologize for any inconvenience caused during your stay.We extend our most genuine apologies for the lapses in service you encountered. It is our hope that you will reconsider and give us another opportunity to provide you with the exceptional stay you deserve at Hampton by Hilton Marjan Island.Warm regards,Hampton by Hilton Marjan Island
Fame998
King Size Seng Værelse (Sovesofa)
Overnattede i maj 2025
Solorejsende
2 anmeldelse
10/10
Enestående
Slået op den 14. jun. 2025
everything good
Oversæt
Svar fra overnatningssted: Dear Fame998,Thank you for sharing your review on your recent stay with us.It is great to see that you had an enjoyable time, and we look forward to your next visit with us soon.Best regards,Hampton by Hilton Marjan Island
ChrisGolf
Værelse med 2 dobbeltsenge
Overnattede i mar. 2024
Rejs med venner
31 anmeldelse
10/10
Enestående
Slået op den 19. apr. 2024
COOL STAY! Nice Hotel!! Definitely Recommend this Hotel!!
Oversæt
Anonym bruger
King Size Seng Værelse (Sovesofa)
Overnattede i okt. 2022
Familie
3 anmeldelse
7.5/10
Slået op den 14. nov. 2022
The hotel is packed with tourist… the front desk initially give me a double bed even my booking says king bed with sofa. When we are already relaxing in our room after a long drive, someone from maintenance came and fix the design at the top of the headboard. They should be doing this before the guest checked in. Such an inconvenience! When I reported this to the front desk, they said they will check but never came back to me. The next day, I was asking for the help of the lifeguard to open the umbrella but he refused and told me to ask the help of other staff even though the umbrella is just behind him! We stayed to a lot of hotels and this is the first time I’m experiencing this poor service! The only good thing in this hotel is the breakfast and the houskeeping. They are well trained and nicer compared to other departments.
Oversæt
Gæstebruger
Værelse med kingsize-seng og havudsigt (sovesofa)
Overnattede i mar. 2025
Forretningsrejsende
7 anmeldelse
10/10
Enestående
Slået op den 13. maj 2025
很滿意很好
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your review on your recent stay with us. It is great to see that you had an enjoyable time, and we look forward to your next visit with us soon.Best regards,Hampton by Hilton Marjan Island