Hotel Gran Jimenoa

Without a doubt, the place is very beautiful I would recommend it and I would come back. The only thing I didn't like was their high prices in the restaurant dishes as they didn't taste good at all, but the hotel is very cozy and the green areas incredible, an unforgettable view you could feel a lot of peace, I would love to come back and I would do it soon. The service from the guys at the front desk was so-so, as was the waiter's service not the best, but they can do better.

The hotel is very attractive and the setting is asolutely beautiful. However, it is lacking in the standard amenities. The rooms had no coffee maker, no microwave, no iron, no hand towels or washcloths, no tissues. The air conditioner was loud and there were no bedside lamps. The restaurant staff was friendly and efficient but the food left a lot to be desired. We had a late lunch when we arrived, and none of us even finished our meal. We went back later for coffee and dessert - same thing. You have high hopes upon seeing the place, but it's all downhill from there.

Although it has been partly refurbished, the room we had overlooking the pool was shabby with a very small and dark bathroom. Found the floor to be dirty. The restaurant was good as was the food but a very small choice for breakfast. Their big selling point is that it is by the river but we found the banks on both sides to be cluttered with rubbish, empty bottles etc. and the small pavilion was full of rubbish. There were broken concrete rails along the terrace and some of it was blocked by yellow tape as was part of the swimming pool area. There was only one bar area, all the others were closed. Staff had limited English.

Reviews are so important for deciding where to stay and how to spend your money. I know I rely on them. I want to address a few points from other reviews. First, as has been pointed out: set your expectation. This is the best hotel available, in Jarabacoa. It's not going to be a 5-star Hilton, but it is nice. There is hot water, you just have to let it run, for a very long time. Annoying, but now you know. There is no elevator,FYI, so if you have mobility issues, be sure to request a first floor room. You will have to haul your heavy suitcase up 2-3 (short) flights of stairs. My room was perfectly clean - no complaints. If you need quiet, request a room overlooking the courtyard. There is a clear sign (that perhaps is new and wasn't there previously) that states no vaping. That's still no excuse for poor handling by management. I found the food at the restaurant to be quite good, although, as has been stated, Jarabacoa is full of excellent options for eating out. The staff was pleasant and friendly and spoke decent English. Overall, as I said: this is your best option in Jarabacoa and it's perfectly lovely. Tip: wear bug spray, all the time! The restaurant is all open air. You will get eaten alive!

This is a beautiful hotel with incredibly friendly and helpful service. Room was clean and comfortable. Food was great. The location on the river is perfect. We signed up for a waterfall excursion and they connected us to a super friendly local guide. Overall, we really enjoyed being here.

Clean small rooms, nice staff, beautiful setting; acceptable food; nicely situated restaurant; some large suites available; it gets cold at night; apparently my review must be 200 characters so .....................................................................

We had planned 3 nights at this hotel, as part of our 6 weeks in the Dominican Republic. What a BIG, BIG mistake, our stay at this hotel. The location is charming, along the river and the gardens are lovely. Food at the restaurant is adequate but not memorable. This is where the nice dream ends and the nightmare begins. We had Room 215, w views of the river. Unfortunately, our room was on top of the restaurant, which had pounding "music" until 10:30 pm, every day. Apparently their horrific "music" system has the bass at full throttle. What a disappointment. We called several times but each day we had the same problem. We even spoke to the restaurant manager. Forget about a restful relaxing afternoon after a day of sightseeing. No way, Jose. The rooms, we saw several by the way, need a major refurbishing, updating and renovation. They are REALLY "passe". Way, way past their prime time. We could have lived with this if not for the loud "pounding noise"( some call it music). We really felt cheated of what we thought we were paying for. The views of the river costed us the relaxation we were looking for. Stay away if you are looking for a relaxing time.

Very nice location The hotel is not well maintained and dirty We did not enter the pool or jacuzzi for that reason. Rooms were like a cheap motel with terrible Towels and no hot water I do not recommend

The music is absolutely and extreme too loud - no relaxing possible, even in the evening. There is no night curtain, people can look in our room. Das Essen ist gutes Mittelmass, aber was nicht zum Aushalten war: bis tief in die Nacht eine extrem laute Musik, wie mitten im karibischen Ballermann bin froh morgen abzureisen. Zimmer ansonsten in Ordnung und sauber, Personal ist hilfsbereit und nett. Im Bad fehlt ein kleines.