Le Roi Jammu - Near Jammu Railway Station

- The hotel location is good. The only challenge is the continuous railway announcements coming to you. But that is bearable. - The front desk is really helpful. I was tired from a trip and they helped me check in a couple of hours before the scheduled check-in time seeing my tiredness. - Good ambience overall with a separate dining area and secured lifts. - The toilet (room# 201) was dirty - specifically the WC. - Bathroom exhaust fan is too noisy. - No wardrobes. - Delayed service - asked for shower caps as caps are available on demand only. It took almost an hour to deliver after repetitive calls. - They need to consider providing an electric water kettle in the room seriously. The common area service for tea/coffee and hot water is good. But does not provide the right level of service and comfort. - If someone wants to drink multiple glasses of warm water, the person needs to go and sit there. - Morning tea, you need to go outside the room I think considering the cost of an electric kettle, it could be more economical and manageable.

The only positive that I felt about this property was it being near to railway station. Otherwise there is no justification of such miserable services on the price they're offering. Poor sanitation, leaking washbasins, no basic facilities like iron,coffee, closet, shared dryers, non working gate lock, used towels. I guess I have seen everything that could go bad in just 2 days. Rest is your choice if you wanna book :/📚

During my maiden visit to jammu I hv chosen Leroi Hotel due to it's location . However after reaching and checkin I felt this my biggest mistake to chose Leroi hotel Jammu.due to following reasons. 1. The Hotel was very dirty as despite repeated reminders there was a very bad smell of dirty clothes or sewage waste kept on the floor and not cleaned. After reporting to reception they are not accepting thus as they know that this issue is real and the staff is knowing every thing. 2. In shower area there us no water tap .How can a person will was their feels if he or she wants.No buckets provided. No toiletries were provided also. 3. For 2 persons only 1 Bath towel is provided. 4. The toilet door handle of room 116 is broken. 5. The floor of rooms are very slippery and not cleaned properly. 6.The washrooms of both the rooms have not proper drainage .and also the washrooms had very vad smell and not properly sanitised. 7.The staff is very rude and not at all cooperative. I will surely raise thus review and issues at all platforms.So other customers will rethink before booking rooms in Leroi jammu. Regards Sapan