The Lodge Jamberoo

Disappointing response on enquiry for a small intimate family celebration for under 15 adults at restaurant or alternative with cake included and daughter wearing a long white dress on a Monday. Option if accomodation available. Received no assistance other than an unrealistic astronomical cost option of $23,000 to hire out entire complex. Then the audacity to recommend sister locations with similar pricing on follow up reply. They have advertised on social media for 1/2 and full day packages which was not addressed in email response. Bittersweet to now hear that a very similar event was actually accommodated for someone else last week.

We recently took our friends visiting from America to Lulu’s for dinner. Our friends were truly impressed with the location and ambiance of The Lodge especially at night with the beautiful lighting highlighting the grounds. Once entering Lulu’s the restaurant had a relaxed feel with the staff being attentive but not instructive. Our selected meals came quickly and hot and with the clean plates collected ensured we had enjoyed our meals. The highlight of the night was the fabulous cocktails by the talented barman, Zac. We would highly recommend dinner at Lulu’s at The Lodge

Lovely place to stay. Peaceful location. Room was updated and very clean. Comfortable bed. Warm room when I arrived. Staff were very helpful and friendly. Dinner at Lulus restaurant was beautiful. The pool looked lovely. Would have liked the restaurant to be open for breakfast. Overall a lovely stay. Will return. Thank You.

Beautiful venue however few issues that put a sour note on the stay. TV didn't work. Spoke to staff who attempted to tune the tv then left and said it's fixed but wasn't. Later found out that it was the cleaner who tried to fix the tv. No cutlery in the rooms, only a stirrer for tea and coffee. Assuming they would prefer you to use the restaurant for all food and drink. Also not a quick walk late at night to try and source a spoon just to eat ice cream. Raised the issues with the resort via email and had a response 4 days later only when contacted via social media. Not overly happy with the response as they suggested we attempted to find other staff to help out. I agree with other reviews that the rooms are very outdated. Apparently they are upgrading some so hopefully soon all rooms will be beautiful. Disappointing first experience. Restaurant is beautiful though and the service there was exceptional. Would return for this, just not the accomodation.

The bathroom is old and slightly dirty. Decorative cushions on the bed were stained and dirty. Pictures on Instagram definitely make the rooms look nicer and newer than they are. Reception staff were lovely. The restaurant food was delicious. Overall a bit disappointing.

From check in to check out we had a fantastic time. Special shout-out to Teagan on the front desk for being so amazing - thank you! Big thanks also to wait/bar staff (Cameron, Mia and Joel) who looked after us so well and to Jackson for working so hard around the grounds and making sure we could enjoy the games room. Our room was great - from our surprise anniversary gift on arrival (such a lovely touch) to our comfy King bed. The food in the Lulu's restaurant was delicious as was the food and cocktails at Finns. What more could you want?! Finally, the styling (inside and out) of this hidden gem of a hotel makes you feel like you’ve stumbled onto a Slim Aarons location shoot - we loved every bit of it. We will be back!!!