Best Western Summerlea

very good experience, staff was very polite and professional and also rooms was neat and clean, totally Paisa vasool experience

Good location. Good food. However housekeeping was quite disappointing , washbasin blocked in 404 , intercom not working in 405 room. Ultimately had to change room. Front desk was cooperative but somehow their communication with housekeeping failed.. Hope for a better experience next time.

On make my trip website, there is showing room available for today (23rd Feb 2024 )and we booked and paid after that booking is automatically shifter to 24 th feb , when we reached at the hotel, they said you need to come on 24 th only otherwise you can cancel the booking, when we cancel from make my trip, here is shown that it is property owner decision to refund we discussed with the manager they said we are not going to refund and we cannot modify the dates and the way speaking was very very rude and unprofessional. If they will approve the refund application from there we cannot modify get the refund and book again our 3600 INR is at loss and non refundable if they have no. Roooms for today then why are they showing on make my trip and even they are not refunding that is totally fraud committed please don’t go there if you dont want to wste your money

Stay there with wedding family,22 Jan to 28 Jan. Excellent part is housekeeping, bar and restaurant . Special thanks to Lokesh , yashwant.highly recommend this place for marriage and functions with rooms facilities. Restaurant services are brilliant with breakfast , lunch and dinner.

Breakfast was average and rooms were also average. Front desk people were not professional. Basic toiletries were missing

Stinky washrooms. Only one towel for all wiping purpose. Old and not properly maintained. Poor hospitality from staff.