Gæstebruger
10. januar 2024
So many problems with this stay. Booked a fully pre-paid suite. At check-in, knowing that I prepaid for a suite (because I told him and showed him the confirmation), the manager put me in a deluxe room calling it a suite. When I then called him on it, he gave me the run of any available room in the hotel (thank you), but a premium paying customer should not have to go through such hassle. Then, once situated in a suite, the wifi did not work or at a minimum reach the suite I was in, and the cable TV would not work. It is the middle of winter, in a desert region of India, and they do not have heaters for the rooms. There was hot water - but, the shower head did not work, so it was only useful for an Indian-style bucket bath. If you are a western tourist expecting basic (I mean basic) hotel amenities, this is not the place to stay at. I would not recommend this haveli, and I would not stay here again.
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