Vesta Maurya Palace

Vesta Maurya palace was our chance stay as it is an affiliate of club Liberty when we decided to visit Jaipur Located on the Arvind Road off the main MI road in the Panch batti area of Ashok nagar of Jaipur is easily accessible and is about 20 -25 minutes from Jaipur airport. Services like Uber are available. A smooth and quick check- in as we reached was welcome as we had taken a early morning flight to reach around noon. The east facing room allotted on the 5 th floor overlooked a vast open playground area was adequately furnished. Perhaps fresher and new looking linen would make the traveller more comfortable. As tourist we spent most of the day time away from the hotel visiting various renowned places in Jaipur - the pink City a planned City with the current royal family living in the city palace. The city's planning and architecture is attractive and inviting the domestic and international tourists. What is worth mentioning about Vesta Maurya palace is it's restaurant "Dalchini" which provided enjoyable tasty breakfast. The staff was courteous and took care of us diligently. Jairam truly care for us among the restaurant staff who as a team appeared well trained. It is commendable that the management of Vesta Maurya has inculcated the ethos of sincere service. Our short stay was enjoyable and we will return as and when we visit Jaipur.

Booked through Agoda, for 24th to 26th Feb 2025, by paying about Rs.8500 for 2 days stay, The room was smelly, I was offered a different room which had stains on the bedsheet & the sofa was also dirty, the rooms were not maintained, I booked another hotel and requested Agoda and the Hotel Management for refund, they said "can't do" again called Agoda customer support several times and Today I got a response email from Agoda "As a gesture of goodwill, we are offering you a compensation of USD 13.19, credited to your account as Agoda Cash. Please note, this is the maximum amount we are capable of offering. Regards, Agoda Customer Experience Group" After having been a longstanding customer with Agoda, this response is so disappointing, Hope They look into this seriously to make for a better customer experience.

We stayed here during new years for 3 nights and had the worst experience ever. Rooms are outdated with cracked walls, rusted fittings and very untidy. Management staff is horrible. They don't listen to any requests or complaints. They commit one thing, never deliver on those commitment and ask you to force checkout without refunds taking advantage of peak season rush. We were not the only ones facing this situation. I wonder how this hotel is rated as 4 star.