Pride Amber Vilas Resort & Convention Centre

The service was superior right from the check in i had to wait for long time and staff did not know which room to be allocated (some other guest came after were given rooms but we were waiting) , and finally after wait of 45 min got the room which was not what i had paid for . They put us in the back side room where as we had booked for garden view. On complaining for room change , Requested to talk to Manager and he did not turnup , another wait for half hr and they try to prepare the room. By the way we did not arrive early as we requested early checkin coz of bad weather n traffic jam. Manager here seems to have high ego or coward , does not want to face or listen to the customer so one can know wht to expect. He just put it onto front desk staff to handle. Food was not so good , so i wished i had better booked some international brand hotel , instead of trying the hotel with some nice traditional look . Poor staff trying to help themselves by running the show , looked like .

Beautiful ambience, good and clean rooms, great and lovely staff, a perfect place to stay with your loved ones. My stay here has been amazing, the food was delicious, you must try butter chicken, daal makhani and spring rolls. Overall, I would rate this accommodation 9.5/10 .

Stay here were excellent. Everything went really well. All staff were very pleasant and helpful. Restaurant service was really professional and polite. Entertainment was also great. I would highly recommend to this place to everyone. Could not find any faults at all if I looked for it. Very stress free experience.