Pride Amber Vilas Resort & Convention Centre

The service was superior right from the check in i had to wait for long time and staff did not know which room to be allocated (some other guest came after were given rooms but we were waiting) , and finally after wait of 45 min got the room which was not what i had paid for . They put us in the back side room where as we had booked for garden view. On complaining for room change , Requested to talk to Manager and he did not turnup , another wait for half hr and they try to prepare the room. By the way we did not arrive early as we requested early checkin coz of bad weather n traffic jam. Manager here seems to have high ego or coward , does not want to face or listen to the customer so one can know wht to expect. He just put it onto front desk staff to handle. Food was not so good , so i wished i had better booked some international brand hotel , instead of trying the hotel with some nice traditional look . Poor staff trying to help themselves by running the show , looked like .

Great venue for weddings. Staff was very professional and service was good. Rooms were nice and clean. Quality of food were upto our expectations. Only thing that was slow was check-in process. But overall it was great experience and would love to come back.

Appreciation for Mr. Dependra kumar Yadav of Pride Amber Resort, Jaipur, for his exceptional housekeeping service. His dedication and attention to detail ensured a comfortable and pleasant stay. Well done and we again appreciate specially to Mr Devendra, keep it up