National Hotel Jackson, Tapestry Collection by Hilton

I prepaid for my room and for some reason I was charged at the desk as well. Guy told me there would be a refund process, blah blah blah. The room was freaking TINY. Air conditioning kept turning itself off and it was 91 degrees. Just not enjoyable.

Beautiful hotel. Staff 5/5/25-trip was paid for on 1/5/25, Ian who checked us in had no record said no card on file. No paperwork or information on how hotel was run. We were given the smallest room we have ever stayed in (103). Open the door and less than 1 inch to get in room. Smallest queen bed we have ever had thought it was full. Bathroom had a slant floor, dangerous until use too. Writing to the manger to let him know about his staff. Ian told us on 5/9 we had to give 24-hour notice to have housekeeping, never told or stayed in hotel you had to give notice you want your room cleaned and given clean towels, what are you paying for. Called and had to have someone on staff find out about being charge again on our credit card for this stay, finally girl Erin got it taken care of, nothing but excuses-we are the customer, had to do the work for them by complaining. Two bottles of water for customer each day, Ian wanted to charge me $2 a bottle that didn't happen got them after telling him, I'm in room 103.

Very Nice Old Hotel The beds were comfortable, the sink area had good lighting, breakfast was very good, shower was really nice. Very nice body wash, soap, shampoo, conditioner, and lotion. There was no refrigerator. Don't park on the street. Park in the public parking area.

Fine historical hotel, great staff very helpful and informative (thanks Tamara) . Room was clean and came with a fireplace and balcony seating area.

The National Hotel in Jackson was such a treat. The historic nostalgia was like stepping back in time. The staff was extremely helpful and welcoming. The condition of the hotel was superb. The room was very welcoming and comfortable. The bath towels were luxurious and were folded in a very classy five star manner. Everything was clean and beautifully decorated with historic time period furniture. The room was quite and I slept very well. Staying here was like stepping back in time yet having all of the comfort features of modern times. I would definitely stay here again!

Great hotel. Lots of historic fun. Clean premises and rooms. Very nice staff.