Teton Mountain Lodge and Spa, a Noble House Resort

Unfortunately, I had to cancel my reservation due to unforeseen circumstances, and was surprised to learn that no refunds are issued under any circumstance—even with plenty of advance notice. I understand policies are in place for a reason, but this felt especially rigid and disappointing given the price point and the fact that many other lodges in the area offer more flexible options. I would caution others to read the fine print carefully before booking, and consider whether you’re comfortable risking a total loss if your plans change. The location may be beautiful, but the customer service and cancellation policy were not traveler-friendly in my experience.

The staff were attentive and answered all my questions and were able to change my room as I needed a walk in shower instead of a tub/shower combo. The beds were very comfortable and the room was clean and the A/C kept me cool enough which is important to me. Great location in Teton Village with easy access to the gondalos and other attractions in the area. Pools were nice and there is a hot tub on the roof with nice views of the area.

Loved our stay! Spent a week here in the summer to celebrate our anniversary, and had a wonderful trip. The hotel staff was extremely friendly & went out of their way to make the stay a wonderful experience for our entire family- kids included! We needed to place an Instacart order to get essentials for our one-year-old, and it was scheduled to arrive while we were out in the park one day. Staff assisted us with receiving the order, and making sure it was put away in our room, especially the perishables - which was a huge convenience. Rooms were spacious and clean! Housekeeping was wonderful, and the lobby is a great space we used to eat takeout. My kids loved the indoor/outdoor pools. Hotel is in a great location. Not only is it right next to the common space of Teton Village with a playground and a small little splash pad, but we much preferred staying here versus downtown Jackson hole. Only minutes from the national park entrance, Teton village is much smaller and more quaint, but still offers restaurants and shops. So glad we stayed at the Teton Mountain Lodge for our visit! Would definitely return!

The staff was friendly and the facilities were nice but the massage itself was mediocre at best. Was definitely expecting better given the cost of the service.

This place is just magical. We loved everything about our stay here! The staff works so hard to make us feel like family, and our room was stunning. We woke up to a view of hot air balloons floating over the beautiful landscape! Our kids voted this their favorite place, hands down. Thank you for a wonderful stay! We will be back in the winter!

Meesha just gave me the best massage ever! She obviously has alot of experience. Super nice as well. Everyone was welcoming and extraordinarily professional!