Atrium Platinum Luxury Resort Hotel and Spa

Began our stay on 20th October. We opted for a pre booked taxi from the airport although the relatively short transfer time from the airport isn't a problem. As it is fairly close to Rhodes town. The grand approach and entrance to the hotel is the first sign that you are in for something special. We were met at the car by a porter who collected our luggage and escorted to the reception desk. The check in was extremely quick, friendly and well managed. Helped by a free glass of bubbly. Everything was explained and noted on our welcome pack. Occasionally, the check in information dump can leave you shell shocked and wondering what you missed. The main physical characteristics of this hotel is it's sheer grandure. The entire hotel is reminiscent of a collection of well polished classy auditoriums with glossy floors and fittings. Most of the lifts are external facing with a glass exterior, and offer some terrific views across the landscape. Especially when you take the lift to the main restaurant. You will not feel claustrophobic in this hotel. We had chosen a premium room with sea view and were really pleased with both it's location and facilities. Another unique characteristic of this hotel is that they go out of their way to make sure that you never run out of towels. They replace them when they clean the room and you also get an early evening call to replace any which you have used showering after your busy day. This and the turn down service reinforced the feeling that you were a valued customer. Breakfast was in the main restaurant at the top of the hotel which presented fantastic panoramic views across the straits to turkey. The choice would satisfy any pallet and the attention to customer service , relationship and product was second to none. Some might say that the food was sometime not as warm as it could be. Partly due to the hotplates and plates not being as hot as they could be, and partly due to the size of the restaurant. The food stations might have been better located in the middle of the restaurant rather than the side. As we were on half board we also had the opportunity to try the evening meal option. Which offered a themed a la carte and buffet choice. As we were staying in the last week of the season we did wonder if the quality would suffer as a result. It didn't. One of the primary factors we consider when we choose a hotel abroad is the availability of sunbeds and seating around the pool areas. As we were at the end of the season we knew that we wouldn't have a problem finding space. What I still find annoying is the entitled individuals who still want to turn up at 6 am choose the prime positions and disappear for hours. Another characteristic of this hotel is that they understand this problem and have staff who are employed to remove any towels (free at poolside) on beds which are not occupied. Up to 1030am. They would also leave a note explaining their actions and if possible speak to the individuals. LOVE IT❤️❤️. Speci

This was our first stay and it didn’t disappoint. We arrived late check was very efficient and we were quickly shown to our room which was huge! The staff really made our holiday, they are friendly, helpful and efficient, Stand out staff for us were Freda & Chris from the pool area,Marta from the pool bar and the inside bar team. Our room was spotless with a good supply of fresh towels, pool towels were plentiful too. If you like a balcony with sun, I’d suggest a pool facing room. The whole hotel was spotless and well cared for. I would have liked to have given a tip which would have been shared for all staff ( including people we don’t see) this doesn’t seem to be the case, you can tip individual staff or departments, which we did. Thank you for a lovely holiday.

The employees are experienced and professional, they are more than happy to help you with every request! They made the vacation and stay at the hotel! The food are versatile and they have every thing you can imagine. The hotel are clean the rooms are big, in conclusion if you go to vacation in Rhodes it is the best hotel to choose!