Comfort Hotel Paris Porte d'Ivry

The staff here are friendly and helpful. When my son accidentally overtoasted the bread and set off the fire alarm, they didn’t blame him at all. Instead, they did what they could to calm him down and reassure him. Truly kind and understanding people!

Never again. It's meant to be a smoke-free hotel but stank of cigarette smoke. I woke up choking on it. No tea and coffee in the room and they employed all sorts of tricks to avoid the guests using the communal coffee point where only hot water or coffee is available- if the machine was on. Most of the time if wasn't. I went down at 11pm on the first night to be told the machine was closed at that time. They switched off the machine, had no normal tea bags available only menthol and mint, no coffee sachets, no milk, no cups. I really had to nag before I got anything and was met with faces of thunder. They were advertised with room service and a restaurant but had neither. They served breakfast in the morning but there was no food other than breakfast. When I asked about nearby restaurants I was initially told there wad none, then to wonder about to the left of the hotel down a dark alleh to see if I could find anything. It was gone midnight and I am a woman alone. Is that the best advice? Or dangerous? In the morning I found out restaurants open after midnight are to the right. Why doesn't a hotel know that? There was black mould in the shower and the shower head sprayed water in all directions so you and the bathroom walls and ceiling got a wash at the same time. Very basic hotel like a travel inn but OK if the service level wasn't near zero. The cleaners shouted in the morning and all day. You are there on holiday and/or working late and you may want to lie in - but no. Top of their voices for hours. No good restaurants nearby but you won't starve with the little eating placed. In a very busy area for traffic. As I said, never again. All I wanted all week was a cup of English breakfast tea, but it was such an ordeal. Photo is of tea/coffee machine OFF as it was most if the time.

Hotel location is weird, but there are a lot of restaurants nearby.