Klas Hotel Old City Istanbul

They are a bit annoying. Keep calling you to remind you that you have to leave the hotel before 12pm. I am a traveller and I am always aware of about hotel rules. They are quite unfriendly. I didn’t feel so comfortable.

Otelin vermiş olduğu hizmette geliştirilmesi gerek bir takım yanları var. Kesinlikle aile oteli değildir.

I booked a week to stay at this place after checking positive reviews online. My expertise was shocking and dreadful. The cleanliness of the hotel is horribly done, cleaner was rude every day, shouted at my family in Turkish, she can’t clean the room properly, used to forget to add toilet paper, forgot towels and switched off my fridge every single day making the baby formula goes off and made my baby sick and with diarrhoea. I complained every single day at reception every day but nothing was done. The 2!rooms we booked was never cleaned in a decent way, dusty every where and lack of organisation. I spoke with few members of the hotel and they all said cleaner wasn’t rude towards them and always unhappy. I’m sorry to say but only solution is to get her fired or you will lose sales. The breakfast itself was nice and the staff in general was nice and approachable, it’s a shame one single person made my stay a nightmare.