Istanbul My Assos Hotel

Limpieza nula todo muy sucio la ubicación está muy bien

I recently stayed at The Assos Hotel, and I was really looking forward to the amenities advertised, particularly the spa and swimming pool. Unfortunately, upon arrival, I was informed that both facilities were unavailable during my stay. This was a major disappointment, especially since I had specifically chosen this hotel based on the promise of these amenities. The staff we not even apologetic and offered no alternative solutions or compensation, which felt a bit frustrating. It’s disappointing when a hotel promotes certain features but doesn't deliver on them, especially when those features were a key factor in my booking decision. Additionally, the room was a letdown. It lacked air conditioning, which made it uncomfortable during the warmer evenings, especially with an infant. To make matters worse, the room had a window that opened into a dark, narrow staircase—definitely not the outside view I had hoped for. The lack of natural light and fresh air made the room feel even more claustrophobic. While the staff were polite, the lack of transparency about the facilities and the uncomfortable room left a lot to be desired. I wouldn’t recommend this hotel unless you're willing to overlook these issues, especially if you’re booking for specific amenities. The rest of the stay was fine, decent service, and close to the grand bazar, but I definitely felt let down by the lack of the promised spa and pool. I would recommend clarifying the availability of such amenities before booking, or perhaps offering alternative options when they are out of service.

As a matter of urgency I arrived at this hotel with an elderly frail mother to recieve medical treatment - we were quite a site. I didn't question the rates - I discovered i was charged 130 % more than what was listed on booking sites. Above all everything about this place was disgusting including the service. Rooms and bathrooms are filthy including towels etc. Cushions lumpy. Breakfast service rude and shocking - staff made us feel uncomfortable for refilling our plate. Booked taxi to airport, reception obligated me to prepay them 600 try whereas meter fare was 350 try ,therefore they pocketed 250 try.   Telephone cable all frayed and not connected . Reception staff arrogant. This should be listed as a $20 pansiyon with arrogance.