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Bekræftede anmeldelser
Placering4.4
Faciliteter4.0
Service4.0
Renlighed4.2
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Alle anmeldelser(93)
Positive anmeldelser(29)
Anmeldelser med billeder/video(5)
Negative anmeldelser(2)
METINER
Overnattede i maj 2022
Forretningsrejsende
5 anmeldelse
2.0/5
Slået op den 15. jun. 2022
Booked a completely different room and got a standard room instead. No refund, no apology nothing. I travel a lot and I often choose Hilton Hotels but this time I was disappointed.
Oversæt
Svar fra overnatningssted: Dear Valued Guest;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. I am sorry to hear that we could not meet your expectation this time. Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. Your feedback has been carefully reviewed and our Department Heads have been informed on these issues to improve the overall guest satisfaction. In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration. I would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, Ipek IzmirliFront Office Manager
emir
Værelse med 1 kingsize-seng
Overnattede i maj 2022
Solorejsende
48 anmeldelse
3.7/5
Slået op den 19. jun. 2022
Nice hotel
Oversæt
Svar fra overnatningssted: Dear Valued Guest;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. I am sorry to hear that we could not meet your expectation this time. Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. Your feedback has been carefully reviewed and our Department Heads have been informed on these issues to improve the overall guest satisfaction. In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration. I would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, Ipek IzmirliFront Office Manager
Ericlinn8
Værelse med 1 kingsize-seng
Overnattede i dec. 2024
Forretningsrejsende
62 anmeldelse
4.5/5
Fantastisk
Slået op den 10. jan. 2025
設施:完善
衞生:乾淨
環境:優美
服務:還不錯
Oversæt
Gæstebruger
Værelse med 1 kingsize-seng
Overnattede i dec. 2024
Forretningsrejsende
6 anmeldelse
4.0/5
Meget god
Slået op den 13. jan. 2025
Çok büyük bir alışveriş merkezine yakın, temizlik daha iyi olabilirdi, kahvaltı orta
Oversæt
Mo noer
Værelse med 1 kingsize-seng
Overnattede i okt. 2024
Forretningsrejsende
9 anmeldelse
3.5/5
Slået op den 16. dec. 2024
Hotel heeft een top locatie maar is het prijs technisch niet waard helaas
Oversæt
Gæstebruger
Værelse med 1 kingsize-seng
Overnattede i nov. 2024
Andet
3 anmeldelse
3.5/5
Slået op den 5. jan. 2025
12月31號入住,停車250里拉,1號退房,停車漲到350里拉。總休來説無功無過,沒有性價比。
Oversæt
Gæstebruger
Værelse med 1 kingsize-seng
Overnattede i dec. 2023
Forretningsrejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 4. jan. 2024
房間很好,服務很好,很舒適!
Oversæt
Gæstebruger
Værelse med to dobbeltsenge
Overnattede i feb. 2024
Familie
3 anmeldelse
4.2/5
Meget god
Slået op den 8. mar. 2024
الموقع ممتاز قريب من مول استنبول وخسن الاستقبال فطور متنوع وفير وراقي٧
Svar fra overnatningssted: Dear Valued Guest;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. I am sorry to hear that we could not meet your expectation this time. Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. Your feedback has been carefully reviewed and our Department Heads have been informed on these issues to improve the overall guest satisfaction. In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration. I would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, Ipek IzmirliFront Office Manager