Sura Hagia Sophia Hotel

Bad checkin service. Bad room cleaning service does not even change the sheets. The room floor was uneven. I booked superior room but they did not have any good rooms in that category and they stank. The rooms were very inaccessible for pregnant wife. The bedsheet an duvet were extremely dirty.

Thank you Aynura from guest relation team sge is very helpful and the hotel is view is very good location perfect chef Orhan also helpful they prepared breakfast all good

Decent hotel. Excellent location. Customer relations pressure you to write a review in front of them as apparently they need to take a picture of the review. Mine even helped himself to a 5 star tap on my phone. Overall good but more like a 4 star than 5 in my opinion.

We did enjoy staying in this hotel and exploring old town of Istambul. The hotel is located in a walking distance to many intersting sites, such as Hagie Sofia, Blue mosque etc. The variety of restaurants around the hotel offers superb choices of deligious food, and to every guests' taste. The hotel staff are very kind, attentive to the guests' requests and provide sufficient information on the places to visit. Thank you for a nice stay!

Very nice and clean location is very good breakfast is very delicious

The stay was overal nice- good location to visit the Old Town. The pool was great, the breakfast waa good too. The restaurant was very busy with no fresh air, so we left with the smell of oil and food. What was the weakest point- very soft and uncomfortable beds (triple room) and very high and hard pillows.

Staffs are very friendly and helpful. Place are clean and expected like the photos. Breakfast selection is so so. The location is very convenient but in a very crowded busy street.

Hotel,s location is good but the only problem is that during peak time the chauffeur is not allowed to drop or pick you up from the Hotel Lobby during day time. That road is blocked. Location is very perfect for all the nearby spots like Grand Bazar, Hagia Sophia. There are many restaurants there and also money exchange shops are available. Most of their room are in basement and that is an issue. It feels like you are in a dark room and also you can hear every sounds of your next room. Their room partition is not brick wall based.

The reception people where not the best people to talk to and the bathroom smells bed