Elite World Grand Istanbul Küçükyalı

The Spa and Wellness Center was very clean and enjoyable, offering a great variety of relaxing amenities and an excellent gym. Unfortunately, the room was not prepared properly. The duvet cover was not fitted correctly over the blanket, and some bathroom essentials like toothpaste and toothbrushes were missing. It felt as though the room had been cleaned and prepared in a rush. Additionally, the furnishings and room installations were outdated and lacked modern features. Another issue was the staff’s lack of commitment to providing good service. Many employees did not use English in a professional manner. However, I do not believe the staff was unfriendly; it seemed more like an organizational problem affecting the level of service. Overall, I enjoyed my one-night stay, spending most of the time in the Spa and Wellness Center. The location is also very convenient, with the Hilltown Mall right next to the hotel and easy access to Sabiha Gökçen Airport via Metro/Taxi. In my opinion, the price of the stay did not match the expected quality.

Gym and swimming facilities were to a really high standard. Good room with lovely view. Staff attentive and helpful.

I stayed one night. It was far from my business area Hotel is clean