The Ritz-Carlton, Istanbul anmeldelser

the check in is not so good as we have to pass the gate and the staff are too few, people have to wait for longer time to check in the first night we bought some chocolates which it will be melt if we didnt freeze them, however, the fridge seem to not working so we call the reception reported our problems and they seem to be unable to understand English. they sent 1 mechanic and speak that it is as it is. no way to improve, thats fine and they offer new fridge to the room, so the mechanic guy came again and change it. however the mechanic guy look dirty and he did wear the shoe into the room where i slept this is so uncomfortable. And the Real problem happened again in the morning while we are using the hair-dryer and it suddenly change itself to be a small bomb on my girlfriend hand. the explosion from the small fire as a black smoke still on the hand. So we call the reception they said thing like this is new to them too. It hasn't been happened to them yet. but they offer the treatment for us but again what if the it is not small bomb but it did harm to us?