Al Temsah, Ismailia 1, Ismailia, Ismailia Governorate, 41511, EgyptVis hoteloplysninger
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Gæsteanmeldelser
3.9/5
God
62 anmeldelse
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Bekræftede anmeldelser
Placering4.0
Faciliteter3.9
Service3.8
Renlighed3.9
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Alle anmeldelser(62)
Positive anmeldelser(49)
Anmeldelser med billeder/video(4)
Negative anmeldelser(6)
HosamEldin
Have Side Standard 2-personersværelse ikke-ryger
Overnattede i Mar 2023
Solorejsende
3 anmeldelse
4.0/5
Meget god
Slået op den Mar 20, 2023
Was a nice hotel , the garden view better than lake view specially by night
Oversæt
Svar fra overnatningssted: dear Guest We very much appreciate your comments regarding your stay at Mercure Ismailia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ibrahiem General manger
laosnewhorizons
Overnattede i Mar 2022
Par
91 anmeldelse
5.0/5
Enestående
Slået op den Mar 26, 2022
A very good stay in a service-orientated hotel in close proximity to the city.
The rooms are quiet and the bed is very comfortable. Beautiful views of the ships in the canal very impressive.
Big clean pool. Great meals in the cafe by the water.
Well appointed with product, a number of TV channels in different languages.
The breakfast provided has broad ranging dishes to suit a number of different cultural tastes.
Attentive friendly staff. Thank you again.
Oversæt
Svar fra overnatningssted: Dear Mr Mohamed We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ahmed IBRAHIMGeneral Manager
Gæstebruger
Have Side Standard 2-personersværelse ikke-ryger
Overnattede i May 2023
Rejs med venner
2 anmeldelse
5.0/5
Enestående
Slået op den Jun 3, 2023
Good !
Oversæt
Svar fra overnatningssted: dear Guest We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ibrahiem General manger
MohammadAdelOmar
Overnattede i Dec 2021
Par
1 anmeldelse
5.0/5
Enestående
Slået op den Dec 25, 2021
Nice hotel
Oversæt
Svar fra overnatningssted: Dear our guest We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ahmed IBRAHIMGeneral Manager
Svar fra overnatningssted: 尊敬的感謝您花時間告訴我們您在美居伊斯梅利亞福桑島酒店。很抱歉,您的體驗沒有達到您的期望;請允許我表達我最誠摯的歉意。在 Mercure,我們努力為每位客戶提供卓越的服務體驗;因此,您的反饋對我們非常重要。請放心,我們正在採取適當的措施來解決問題並防止將來再次發生。感謝您分享您的擔憂,並希望您能給我們機會在不久的將來更好地為您服務。真誠地阿裡·阿卜杜拉總經理
Gæstebruger
Havudsigt Superior værelse ikke-ryger(dobbeltseng)
Overnattede i Oct 2024
Forretningsrejsende
13 anmeldelse
4.7/5
Vidunderligt
Slået op den Dec 3, 2024
雖然是軍方管理的,但環境非常非常好,在湖邊,房間內設施衞生也都非常好,早餐有點簡陋。
Oversæt
Svar fra overnatningssted: 尊敬的客人:感謝惠賜有關下榻 的寶貴意見 美居伊斯梅利亞福桑島酒店。收到積極的反饋總是令人高興的。我將與我們的團隊分享您的意見。我相信這些反饋將對我們所有員工起到鼓勵作用,因為我們正在努力不斷提高我們的服務品質。再次感謝您分享您的體驗,我們希望您的下一次訪問會像上一次一樣愉快。 真誠地阿裡·阿卜杜拉總經理
Gæstebruger
Haveudsigt superior 2 enkeltsenge værelse ikke ryger
Overnattede i Jul 2024
Forretningsrejsende
4 anmeldelse
5.0/5
Enestående
Slået op den Jul 15, 2024
房間很乾凈,設施比較新,有提款機可以很方便的換錢,環境很好。
Oversæt
Svar fra overnatningssted: Dear Guest We very much appreciate your comments regarding your stay at Mercure Ismailia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALI ABDALLA General manger
Gæstebruger
Søside Standardværelse Ikke-ryger(dobbeltseng)
Overnattede i Mar 2024
Forretningsrejsende
4 anmeldelse
1.0/5
Slået op den Mar 10, 2024
這個酒店知道會住的時間長,馬上上調價格,現在標出的價格有早餐和無早餐差3元,真奇葩,就為了宰客
Oversæt
Svar fra overnatningssted: 尊敬的客人,感謝您抽出寶貴時間告訴我們您在 Mercure Ismailia Forsan Island Hotel 的體驗。很抱歉,您的體驗沒有達到您的期望;請允許我表達我最誠摯的誠意道歉。您的滿意是我們的首要任務,請注意,我們立即採取行動,通過聯繫網站了解他們錯誤地添加了我們酒店無法提供的報價,因為我們總是熱衷於通過我們的直接網站 All.com 或簽約的 OTA 提供最優惠的價格比任何其他網站。請注意,價格也根據酒店的供應情況、房型和景觀而有所變化。再次感謝您分享您的意見,因為這將有助於我們確定關注的領域並立即採取行動,以增強我們未來客人在我們中間的體驗,我們希望您能給我們機會在不久的將來更好地為您服務。真誠地阿里·阿卜杜拉總經理
Gæstebruger
Havudsigt Superior værelse ikke-ryger(dobbeltseng)
Svar fra overnatningssted: dear GuestWe very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ahmed IbrahiemGeneral manger
Svar fra overnatningssted: 尊敬的 十分感謝您花時間告訴我們有關您在 伊斯梅利亞福桑島美居酒店 的體驗。很遺憾未能達到您的期望,請允許我向您表達我最誠摯的歉意。在 美居,我們孜孜以求,不斷改進,希望能向每一位客戶提供高水準的體驗,因此您的反應,對於我們十分重要。請放心,我們正採取適當的措施,來解決所存在的問題,並預防將來再次發生。非常感謝您向我們告知您的困擾,希望在不久的將來有機會為您奉上更好的服務。謹啟艾哈邁德·易卜拉欣總經理
Gæstebruger
Søside Standardværelse Ikke-ryger(dobbeltseng)
Overnattede i Oct 2023
Forretningsrejsende
4 anmeldelse
5.0/5
Enestående
Slået op den Oct 27, 2023
房間略小,服務周到
Oversæt
Svar fra overnatningssted: 尊敬的客人: 感謝惠賜有關下榻 Mercure Ismailia 的寶貴意見。收到積極的反饋總是很高興的。我將與我們的團隊分享您的意見。我深信,這些意見將鼓勵所有員工,因為我們努力不斷提高服務品質。再次感謝您分享您的經驗,我們希望您的下一次訪問將像上一次一樣愉快。此致 ALI ABDALLAH 總經理
Gæstebruger
Overnattede i Dec 2024
Andet
5.0/5
Enestående
Slået op den Dec 13, 2024
The hotel is very good in general the atmosphere is fantastic the cafe on the lake is amazing specially in the morning under the sun the Breakfast is very nice and the price is very good comparing by Prices at Cairo,the service staff are very helpful and nice
Oversæt
Gæstebruger
Overnattede i Nov 2024
Andet
5.0/5
Enestående
Slået op den Nov 18, 2024
The Hotel in general is very nice and very Greeny great gardens area and location the hotel on the lake is majestic view,the staff is very helpful and smile the Food is good and snacks is good also the menu is including a variety and price is low compared by any place, especially the drinks which is very good and cheap, thanks
Oversæt
Zeinab A
Overnattede i Sep 2024
Rejs med venner
5.0/5
Enestående
Slået op den Sep 30, 2024
The Hotel is very nice place for relaxing and beautiful place for us, The weather was very nice ,the Breakfast was very good and variety is very good ,the Bar on the lake is very amazing and very good service people is polite and helpful the prices is good, amazing
Oversæt
Svar fra overnatningssted: Dear Mrs. Zeinab We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager
usaessam
Overnattede i Sep 2024
Par
5.0/5
Enestående
Slået op den Sep 7, 2024
Mercure Ismailia Forsan Island a lovely Hotel is located in an excellent location, overlooking the Suez Canal Extremely clean & comfortable and very beautiful view. Staff are very friendly and helpful. Everywhere you go you will be welcomed by the staff. I would like to thank Mr.Ibrahim AlSewefi , the reservation manager, for his professional methods .Mr.Elswefi is a live example for a successful manager. I really appreciated his positive attitude. When I arrived to the hotel Mr. AlSewefi met me and my wife at the front desk , We felt like we were treated as a value guest. On the the other hand, I would like to thank all of the front desk staff for their outstanding performance . Furthermore,I would like to thank the restaurant staff especially chef Mohen for his nice treats . The breakfast was very good,many varieties and delicious foods Because Mercure hotel’s staff I would definetely recommend Mercure Ismailia hotel .It's not the first time I stayed in Mercure Ismailia Forsan Island, but I will definitely come back in the future. Thank you Mercure Ismailia forsan Island for having such wonderful staff as a part of your team. Regards, Dr.Essam Ibrahim American Aviation Academy Texas-United States Of American
Oversæt
Svar fra overnatningssted: Dear Mr. Essam, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager