The Steam Packet Inn

Unbelievable home brewed beers and gorgeous food. What really made our visit was the friendly staff. Can’t wait to come back to the area just to visit this place again! We will hopefully stay in the hotel when next we visit as the rooms looked lovely in line. Well done to the whole team! We loved it.

The hotel was well located with views across the harbour. Food was delicious but service was very slow, taking an hour between ordering and receiving main course. We felt almost ignored in the restaurant and breakfast choice very poor and slow again. Glad we were not in a hurry to get away in the morning. Customer service needs improvement

My wife and I spent 3 nights here at The Steam Packet from Tuesday 22nd of October until Friday morning25th of October . The evening meals were good . However the state of the stair carpets and landing can only be described as disgusting , it was dirty and obviously hasn’t had the benefit of a visit from a hoover or similar. The house keeping in the bedrooms was quite clearly kept to a minimum , whoever did the “housekeeping” literally pulled the duvet up , without tidying the bed up or indeed the pillows. Used water glasses were not taken away and replaced or the empty water bottles taken away, nor did they replace the little milk cartons for our morning tea in our room. In addition our room felt dirty . I can only conclude that amateurs are certainly running the bed and breakfast side of the business. We visit family in the area and the Steam packet will not be a place for us to rest our head.