Gæstebruger
21. april 2023
I travelled with my 8-yr-old son and elderly mother the end of Feb / beginning of March. From the very beginning of the booking process until we had to say goodbye, everything was wonderful. Mariana was very easy to communicate with and always responded quickly. I felt confident and comfortable knowing we had nothing to worry about when we landed on Isla Mujeres. When we arrived, we were so incredibly pleased by the apartment. It was completely spotless and so beautiful! Mariana has a great connection for a golf cart, which was waiting for us when we got there, and the plunge pool was PERFECT! She also has an ideal taxi connection. I can't stress enough how CLEAN the apartment was and how well cared for every piece of the property was - absolutely immaculate! I loved that we were in more of a neighbourhood instead of the touristy parts of the island. It was a bit too far to walk into the main part of town for my kiddo but cheap taxis or a golf cart rental took care of that easily. It's located on a main street mid-island so you can head North or South as there's so much to see in either direction. The big Western-style grocery store is only one km from the apartment, which was perfect when we needed to stock up on things or wanted a little treat. Oscars is a few steps away and it's a short walk to Mango Cafe, both are highly recommended! A brand new restaurant just opened next door to the apartment when we were there but we didn't have time to give it a try. It looked really good though! You can also walk to the sports field, we got to watch some baseball and soccer going on. To highlight the unmatched care and attention from Mariana and her staff, I have to share how they went above and beyond all possible expectations when there was a water cut to the entire island. Mariana and her staff IMMEDIATELY came to check on the apartment and explain the situation to us. They made sure we were fully stocked on drinking water then filled a bunch of 10 gallon buckets for us to keep in the bathrooms in case we needed to use the toilet or wanted to clean up. We didn't have to worry about anything at all and they continuously checked to make sure we still had water or whatever we needed. Their genuine concern and immediate action was truly unbelievable. Mariana and her team are beautiful, lovely people who treat you like family; it was hard for us to leave. 10/10 for Villa Keh I and if we find our way to Isla Mujeres, we will stay there again, for sure! Thank you, Mariana and team!
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