Coronas Playa

3rd stay in this suite for us. We certainly enjoyed it yet again The staff were an asset to the hotel, with a special mention to Nadi in the restaurant who recognised us from previous visits with a lovely warm welcome. Food was delicious and hotel was spotless. We noticed that some services in the Presidential Suite were missing from our previous visits. There was no ice bucket with bottle of cava our pool towels in our room on arrival, there was no evening bed turndown service with a sweet on each of our pillows and no fresh towels in evening too. Also, on arrival the jacuzzi temperature was 40 degrees!! Perhaps the hotel missed this check from previous room user. We preferred 27deg which friendly Santiago did for us. Thanks Santiago. We still love this room though, enough too have already booked for 10 days in September 2025. See you all then.

We booked direct on the hotel website and reserved the Crown service. This got off to a perfect start with the chauffeur driven Mercedes limo transfer from the airport. We were efficiently checked in by Kilian, who we had communicated with beforehand and enjoyed the chilled cava offered to us. Our luggage was then wheeled to our sea front suite by Oliver, who we chatted with along the way. He also kindly brought a bottle of cava to our room on my birthday. We loved the uninterrupted sea view from our room and spent most of the day relaxing on our spacious balcony. Our housekeeper was Patricia, who not only maintained our room to a high standard, but greeted us with a lovely smile as we conversed in Spanish. Our mini bar was free with the Crown service and was refilled daily. It contained beer, water, soft drinks and four different miniature spirits. We only stayed b&b and the breakfasts were really good, with an extensive selection and attentive staff. Perhaps a couple of the show chefs could have been more friendly. The jewel in the Crown service was undoubtedly the Maar bar. This exclusive area had a lovely sophisticated feel with indoor and outdoor seating. From the hours of 11-6 you could help yourselves to a varied choice of soft drinks, beers, wines and spirits, or have coffees or cocktails made to order by the outstanding staff. We received superb service from JJ, Oier and Nicole during our stay. There were assorted fruits and pastries and a simple menu of tapas or fish dishes, freshly cooked which were delicious and well presented. There was one rather unpleasant experience here though, when two lots of British couples were clearly abusing the included alcohol, which resulted in loud voices, one woman slurring her words and the other falling over as she stood up, only to return to her seat and down more and more prosecco. We also had a return transfer in a luxury SUV and free entrance to the airport VIP lounge. All in all we had a wonderful first stay and expect to return. A couple of suggestions for management; purchase more pool towels as they constantly ran out very early and improve staffing at reception for check out at noon, as there was a long queue and just one person checking guests in and out.

We stayed over Christmas when the hotel was busier than usual and the strain showed but the staff did a good job to deliver a pleasant stay. The room is large and comfortable with particularly nice balcony set up and a comfortable bed. The rooms are beginning to show wear particularly around the shower area. The bath towels were tiny berely covering the essentials and I’m not big! We had to change rooms ( once off situation so I wont go into it) and whilst tge first room had dressing gowns water and tissues the second did not. All would have been expected and welcome. We were half board and found the food varied, hot and good. The breakfast was particularly good with fresh orange juice. The waitstaff were quick efficient and friendly. The bar area near the dining room was not appealing. It was just a lobby bar not helped by the big telly and the seating configuration. Similarly whilst the evening entertainment was good the big tent venue was without heart or warmth. There was very little happening around the hotel and whilst the four pool set up allows a good deal of space and privacy it is at the expense of conviviality.