Pagoda Lifestyle Hotel

Beautiful surroundings, gracious staff; wonderful retreat. This was a family vacation and everyone, young and old, enjoyed the experience. Highly recommended for the most beautiful surroundings and sunsets. Beware: you cannot be dropped off at the hotel, you have to walk a short distance to enter the hotel.

In general the hotels in Italy usually don't live up to my standards as many of them are a 'bit' outdated so I was surprised to find this modern hotel when I was searching the internet. As the pictures on the internet show, the main theme is white and natural rocks, which give the hotel a contemporary look and feel. The rooms in the hotel were spacious, both the bedroom as well as the bathroom and very clean. The staff responsible for the rooms was nice and generous with new towels and other amenities. The breakfast was included in the stay and offered a good variety of local food as wel l as other breakfast options like yoghurt and things like that. The hotel is close to the harbor, just a 5 minute walk to the hotel. The hotel is however a bit difficult to find especially the first time or after sunset as it is tucked away at the end of a somewhat dark alley. The bus station is located about 10 minutes from the hotel and excellent to explore the island, but make sure to avoid the bus at rush hour as it can be very crowded (mainly if you want to get on the bus along the route). Overall a nice stay, to explore the island.

Amazing location close to sea, very clean, staff very professional and good quality restaurant bar. Also the rooms are quite comfortable but… I have been very disappointed to be informed that for my room (500 eur per day and 10 days stay) there was not bathrobe. They asked extra charges to have it. Not sure this is the right practice but my experience of similar hotels around the world tells me that is wrong. Never got such experience

Avoid this hotel at all costs! We booked this for 1 night and had to change our itinerary. Shortly after booking, I emailed and received no response. I then called and spoke with a woman who said she would give the message to the reservation manager. I have since emailed six times and called 2 additional times. I finally reached out to American Express travel who I booked with and they reached out on my behalf. This ridiculous hotel would not make an exception. Unreal! I have always been able to work directly with hotel if something were to come up. I have never experienced such horrible customer service. Or lack there of. Couldn’t be bothered to even respond to me. Shame on me for booking a nonrefundable. Now I’m out over $600. If you’re looking for great customer service look elsewhere. Speaks volumes on how one would be treated upon arrival.

Fabulous hotel right next to the port so an amazing location for reaching all of the bars, etc of lovely Ischea. Beautiful rooms, restaurant, swimming area straight into the sea, super friendly staff. Make sure you get a room with sea views. Only thing missing was no bar to have a drink in the evening. Excellent breakfast apart from the wasps, but that's not the hotels fault. Well definitely go back here.

The hotel is a true treasure, a hidden gem with an exquisite charm and an exceptional location. Its private beach rivals the standards of elite palaces, offering a breathtaking view. The rooms are impeccably clean and adorned with tasteful decorations. The staff's brilliance surpasses expectations, elevating our experience from great to absolutely fabulous. I am so impressed that despite being a picky person, I am astonished this hotel is only rated three stars. I am already planning to return and will wholeheartedly recommend it to anyone visiting Ischia, without any reservations.