Hotel Fliana Ischgl

Lovely stay at Hotel Fliana. The hotel is in a prime spot making getting to and from the slopes quick and easy. The restaurant, reception and bar team were all very attentive, kind and helpful. The restaurant food was very nice and varied each night. The facilities including indoor and outdoor pools and spacious ski storage etc were all well maintained. Plus additional amenities throughout our stay were a pleasant bonus. Would recommend!

Hotel Fliana was the most dog friendly hotel I have ever been to. Not only were the rooms exceptional, the little details were really special. The dogs had their own dogbed, bowls and they have included a little treat for them upon arrival. The system with the tablet was incredibly helpful to get additional information about where to hike and great recommendations. The food was also really good. Each night there was a new menu and it was hard not to overeat. It felt like a full package. Could not imagine something missing. The owners were around frequently which gave it a personal feel of the place as well. Would definately recommend!

Overall quite a disappointing stay for us as a family - we read all the positive TripAdvisor comments and saw the nice photos on the webpage - in particularly on the food - but reality was not as good unfortunately. Clearly positive is the location very close to Ski slope / lifts and also some of the staff were pretty friendly in the restaurant. And here it ends already. First, we had a family suite on the 3rd floor where we practically looked 5 meters against another wall from the new part of the Hotel - dark room and quite depressing. Rooms were ok, but not high end quality and especially the bedding was pretty basic and you expect higher quality for pillows and duvets (100% synthetic). We completely missed to check if there is a Gym (we would have expected it in such Hotel), but there was none. We sent an email before we arrived and got quite an arrogant reply. Anyway. The most important and of course disappointing items was the food which made us leave earlier than planned and had even outside dinner. I don't really know where the Chef got such rating and I also don't know where the (Gourmet) Fotos came from on the webpage. What we got for dinner was a disaster - sorry to say so, but either the famous chef was on holidays or someone wanted to fool us. It was not one dish, it was across the board. Cheese selection was limited, looked like it was there already for hours, salad was mega basic and not home made (for instance coleslaw or potatoe salad), bread was old and dry and the fish was smelly that I was hoping to wake up the next day without any issues (luckily I was fine) . It was all tasteless, poor quality and not even close to be nice. We basically all kind of left it, but nobody was wondering or even asking if something wasn't good. I can go on, but I stop here. Breakfast was similar - egg stations were supper oily and all looked not fresh (cheese again). Positive was the fresh fruits and the orange juice from the machine. Ca. 1 hour before breakfast was closing, there was hardly bread left - I asked, but they said it was all gone, but she can heat up older bread for me which takes 15 mins. Excuse me ? The so called afternoon snack (quite normal in Ski-Hotels) was a joke too. 2 cheese (old, of course), cookies and some other smaller industrial produced food. Super little selection and not at all what you expect from such Hotel. To keep it short, we left the Hotel earlier than planned and when I checked out I mentioned that we were quite disappointed, but the receptionist didn't even try to ask what happend or was interested in feedback. All in all a waste of money (800 EUR per night) - any questions ?