MH Hotel Ipoh

Booked 2 rooms for parents and myself for 4 nights. The 1st room for parents had leaking broken taps and weak toilet flush. Parents’ room was changed immediately after moving in. My room had torn curtains, faulty safe, shower that produces lukewarm  to cold water for every shower despite running the water for over 5mins, cake crumbs behind bed, chocolate stained wall and curtains. Had to contact housekeeping again to clean up on 2nd day despite room was made up that morning. Toiletries initially was also provided for 1 person instead of 2. Both rooms’ keycards were faulty and had to get housekeeping to help solve the problem on day 1. Towels provided were old, stained, worn and needs refreshing. No floormats unless you ask for it. My room slippers were used to support a cupboard and no replacements were provided until I showed photos of the support. Hotel corridors were lighted with mixture of white and warm-white lighting and can get pretty dark at night. Buffet breakfast was good compared to Excelsior hotel. It ends at 10.30am but food were not top up after 9.30am so do go earlier like 8-8.30am to eat.

Comfy room with view. Strategic location. Suitable for business and family trip.

CON: Front receptionist at night during check in, not courteous. Was informed Monday kitchen is closed!! ROOM 1410 -Large room without windows! Large bathroom with No hand shower only rain shower. Shower floor trap drains very slow. Ponds every time. Need to wait for it to drain. An hassle. Room had old smell. Hotel a bit tired. PRO: Had good night sleep. Good water pressure.