Drumdevan Country House, Inverness

搞錯了訂的是民宿，不是酒店，條件一般，沒有任何服務，自力更生，連房間都不知道，住錯的，又換回來，打電話無人接，居然回覆留言用短訊，回個電話都不捨得？

只入住了一個晚上 對於駕車旅行來說很方便 但是酒店位處偏遠 如果沒有車的話會很麻煩 而且晚上附近都沒有街燈會有點恐怖 但是駕車十分鐘直達附近市中心 樓下可以免費停車 很好 酒店內沒有電梯 只能自行搬行李上樓 酒店是自助check in的 一開始密碼錯誤需要自行打客服電話處理密碼問題才能開門 不過問題很快就被解決了

這個酒店差到無法形容了。就店不方便，房子像是廢墟，晚上到還以為是電影裏的**呢！

In a fantastic location , surrounded by trees, you will find a little heaven to stay ! We booked three rooms , the two were at the upper level and one at the first level. Though there was no elevator we enjoyed our stay , took our breakfast all together , since they had all the facilities for us.

This hotel could be really nice to stay in but the owners clearly do not have the time or desire to make it what it could be. No one around, a remote keysafe entry, big but dirty room and no staff to ask anything. There was also no breakfast as advertised. Also a bit out of Inverness so not able to walk there to anything.

This place was shocking. Worst place I’ve stayed for £147 The hotel is unmanned. The gardens look lovely and from the outside it looks ok. As you come up to the door for self service check in there’s an ashtray overflowing! Inside the foyer it looks pleasant and a little run down. Our room was in the basement looking out onto the garden which looks nice till you see the chimnea full of cigarette ends. The bed was lovely and comfy and clean. The room was a bit dusty not great but ok. You then go into the wee kitchenette with has mouse tea set under the sink. It also has a wall partially plastered by someone who must of had their eyes shut. Dirty parts on the walls. The shower room was bizarre. The toilet was clean as was the basin and shower but the same guy must of applied the silicone with his eye shut. There was also dirt on different parts of the floors. They also had a hand soap but no shower gel or shampoo that you would normally get. Obviously no expense was ever used to refurb this place. The worst thing was that in the morning there was a smell of sewage in the kitchen and in the hall! I called to speak to them and they thanked me for letting them know but no apology. I’ve never done a 1 star review before. £147 I am disappointed and disgusted. Such a shame it could be lovely and I’m still in shock. If it hadn’t been a 3 hour journey home I wouldn’t have stayed.

No staff onsite on our arrival no text message to gain entry code, We stood outside in the freezing cold trying to call the mobile..eventually someone answered. Our room was absolutely freezing! So another call to a heavily accented male,he agreed to turn on the heating remotely .I asked him where we were to get our breakfast he informed me there was no breakfast..it was falsely advertised as breakfast included.! The room was ok but the electric jug was unusable the property appeared empty but we did manage to find 1 other guest who loaned us his jug..Do not choose this property.. They falsely advertised breakfast included, stopped answering their mobile I left several messages regarding a refund for breakfast and replacing the unusable jug. Avoid Avoid!This property is an absolute nightmare!

Checking in was easy and the room was ok, just not the nicest. The most annoying part was there was ZERO communication after the initial email on how to get in. "Free breakfast" as part of our room did not exist. Period. What a rip off! We would not pick this place again!!!

Very impersonal place to stay. No staff on site so no one to speak to. Our twin room was grubby with thick dust by the mini fridge, one of the headboards was not level and there was black mould on the shower wall and around shower tray. We checked out super early after our one night stay. Despite booking as B&B on *********** there was no breakfast it had to be purchased separately but who from? No idea as we never saw anyone. Luxury country house hotel it certainly is not, the only plus thing was it's quiet location.