Hotel Chalet Swiss

The hotel is a bit old but very clean and cozy. There may not be many choices for breakfast but is definitely good enough for me. The staff at reception is extremely friendly and helpful. They even provide sauna but unfortunately I did not have the time to try.

The staffs are very informative and helpful. It is not far from the main tourist attractions. The room is clean.

Pros: The location is quite close to Interlaken Ost (but you’ll need to change stations, as it’s about a 10-minute walk from Interlaken West station). Cons: Honestly, I would give a negative score for the service attitude. The staff always pulled long faces and only smiled when they saw European guests. Based on our 3 full days having breakfast at this hotel, it’s apparent they are racist toward Asians. We’re paying for your service, and this is the attitude we get? That’s just rude. They even scold guests for putting anything other than plain bread in the toaster — it’s ridiculous. The front desk was okay, but the restaurant staff were all rude. 🙄 Also, no slippers were provided. You’re not allowed to flood the bathroom, yet the shower is so poorly designed that it’s almost impossible not to. If you do accidentally flood it, you’ll be charged a CHF 150 cleaning fee.

Beautiful location and lovely place to stay. Very comfortable and super clean. Staff is friendly and good breakfast.

No aircon..n if is loft ..family room..upstairs super humid n hot

Mountain view. Cosy room. Helpful staff