Hotel Kapeller

住在頂層 很安靜 窗外景色超級美 奧地利被阿爾卑斯山四周環繞 推窗即風景 停車超級方便 周邊購物指南中心 很有愛的酒店 早餐超級棒哦

除了地理位置，別的都挺好的

A nice hotel in a residential neighborhood of Innsbruck. The rooms were very large and clean. The breakfast was very good with a substantial variety of breakfast foods. I wish I could have given this Hotel a much higher score however the rude behavior and lack of customer service of a gentleman at the reception disappointed my entire stay. I had a slight injury to my ankle, and I stopped at the reception desk to see if I could obtain some ice for my ice pack. I was quickly told in a very rude manner “no ice available“. I found this hard to believe as there is a full kitchen in the hotel. I had to walk to a nearby restaurant to obtain some ice. It is a shame that such rude behavior exists in a nice hotel.

We had a great time at Kapeller. We stayed for four nights and had two rooms and all four of us really liked the place. The rooms are spacious by European standards. Our room had a sofa on which we could relax after an tiring day. Every room has a folder with information about nearby restaurants and food options around the hotel which was a nice touch. The restaurants nearby are numerous and serve great food. Apart from the spacious rooms, the bathrooms were clean and fragrant, the only hitch being that the heated towel rack didn’t seem to work in our bathroom. The breakfast was absolutely great, the spread was good and the DIY egg boiler was an interesting thing! The hotel is located within a five minute walk from the tram station which was super convenient. In fact it was so good that in spite of having a car we preferred to take the tram which took us to the city centre in ten minutes. They also gave all four of us free tram passes which we were absolutely delighted with. The location of the hotel also gives it some gorgeous views depending on which side the room faces. A special mention to the friendly staff at the reception and the restaurant which made our stay very comfortable. The lady who checked us in was especially very sweet. We had a great time and would love to go back.

I asked for extra pillows , and was charged 5 euros per pillow , i do not think you should be charged for wanting more than one pillow, !! The breakfast was nice and everything was replenished as it ran out and there was plenty of choice , the rooms were nice and clean

The hotel was very nice and in a good position . Tram stop outside so only 10 minutes into town also underground parking for the motor bikes staff very friendly . Unfortunately when I asked for extra pillows for my bed was told it would be 5 euros for every extra pillow which I thought was a bit off so that was a let down . Breakfast was good