Gæstebruger
9. februar 2025
The location is good. The room is nice. But the receptionist that checked me in was not at all friendly. She didn’t give me the complimentary water. When I asked another receptionist the next day, she apologized and gave me the water. After I checked out, I saw a charge for the “complimentary” water. That is unprofessional and wrong. If they do not want to give complimentary water, they should just tell me when I was there. Do not charge guest’s credit card without their consent. Disappointed. Do not recommend. Hilton should use this feedback to improve their staffs.
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