Innisfail Riverfront Motel

This was the worst motel I have ever stayed in. The ceiling was covered in mould. The bathroom was revolting. The WiFi was not great and the noise was insane. I tried to confirm all of these issues prior to check in and i was reassured it was an exaggeration. It wasn’t. I had to leave and was promised a refund I have never received. I have had to report this to workplace health and safety and the office of fair trading. By far the worst experience I have ever had as a customer. If I could give negative stars it would be more aligned to the experience I have encountered at this motel.

Lady at reception was inviting and friendly.. Looks can be deceiving from the outside, but the room was clean, neat, and have everything you need.. Had a good meal across the road at the pub (Imperial) with 10% off when you show your key.. Only stayed one night here and was fine, except you can hear some traffic, but that's understandable being on a busy road.. I still slept well.. I'd be happy to go back when I'm the area again..

Place was ok, just a strong sewage smell coming from the bathroom. Tried to keep the door shut but that didn’t help, toilet struggled to flush properly as well