Crowne Plaza Indianapolis-Airport

When we arrived we were greeted and provided with water. We had two rooms booked and was told if we wanted to be close, we would need to wait for a room to be cleaned. We opted to wait. We continued to wait and then had to get checked in to make it to the concert we had tickets for. So we all went into one of the booked rooms to get ready as the room was not ready for us. I found this not the best customer service as we had booked the rooms in the same reservation so they were aware that two rooms were needed and should have been ready for this at the noted check-in time of 4pm. At 4:30 the second room was still not ready so was not utilized until after the concert (12:30 am).

조식포함으로 되어 있어나 호델전산에는 조식포함되어있지않다고. Trip에이전시가 이상하다고 호텔직원이 이야기함

雖然在機場邊，但免費接送車得十幾分鍾，繞機場一圈。機場接等很久，最後打了電話，10分鐘後到。退按金很慢，至今未收到。