Ibis Indaiatuba Viracopos

Friendly staff and comfortable facilities. The only inconvenience is the pricey taxis fares for only 10min drive because of road tolls. Also, the airport shuttle times is not convenient besides if you travel with a family and have a lot of luggage cause they have a baggage limit per person.

Not worth it. It's extremely hard to get on the hotel transfer, that obly transfers 4 at a time. They say you need to book it in advance but they don't answer emails or messages through booking. So you'll end up needing to take a taxi or an uber, and usually it's hard for them to take up the trip because even though the hotel is only 8km from the airport, the route takes 2 tool cabins to get there, costing around 100 reais. The night recepcionist is not helpful, didn't inform about breakfast times or anything else for that matter. The transfer also doesn't work in the afternoons, so if you have a mid day flight like at 4 or 5 pm, you'll either have to go by cab or take the last morning transfer at 11am. Extremely disappointed at this hotel. Bourbon had a history of excellency and it was shattered with this experience.

Quick trip , would not stay more than a night, lots of things went wrong. Toalete was clogged, ac not cooling, internet didn’t work after midnight, expensive for a a running down hotel, breakfast was. Ok. And the complementary parking was great

My recent stay at Rio Hotel by Bourbon Indaiatuba was a mixed experience that had its ups and downs. While the hotel provided a comfortable room and satisfactory housekeeping service, there were certain aspects that left room for improvement. One of the main concerns I had during my stay was the hotel's location. It was situated in an area near the toll where it was difficult to find Uber or other transportation options easily. You shall get many rejection from Uber to accept your trip. This limited accessibility made it challenging to explore the surrounding areas or visit nearby attractions. If you're someone who prefers convenience and easy access to local sights, this might be a drawback to consider. In terms of dining options, I found the choices to be limited around the hotel. It would have been convenient to have more nearby restaurants or cafes to explore. However, the hotel's on-site restaurant did offer a decent breakfast spread. The breakfast included options like eggs, bread, croissants, fruit, and juices, providing a satisfactory start to the day. Regarding the room itself, I found it to be comfortable and well-maintained. The housekeeping service was prompt and efficient, ensuring a clean and tidy room throughout my stay. It's always a relief when the hotel staff takes care of these details effectively. However, one aspect that fell short of expectations was the lack of basic amenities provided by the hotel. Considering the tariff paid for a room, it would have been reasonable to expect amenities like toothpaste and toothbrush to be included. These small essentials are often appreciated by guests, as they save the hassle of packing or purchasing them separately. On a positive note, the hotel staff exhibited friendly and helpful behavior, making the check-in process smooth and addressing any queries or concerns promptly. Their hospitality added a welcoming touch to the overall stay. In conclusion, my experience at Rio Hotel by Bourbon Indaiatuba had its pros and cons. While the room was comfortable, the housekeeping service was commendable, and the breakfast was satisfying, the hotel's location, limited nearby attractions, and lack of basic amenities were areas of improvement. If you prioritize convenience and a variety of nearby options, it's worth considering these factors before booking. However, if you're seeking a comfortable room with satisfactory service, Rio Hotel by Bourbon Indaiatuba might still be a suitable choice.

Ótima acomodação e serviços...funcionários gentis e prestativos....chuveiro bom..ar condicionado eficiente..café da manhã delicioso...boa higiene....porém senti falta de bebedouros e da troca diária das toalhas...seveu voltaria? Simmm.

Hotel fraco demais. Nem se compara com o Rio ao lado do shopping Dom Pedro em Campinas, aquele sim, é ótimo. Realizei a reserva bem antes, chegando o recepcionista me disse que não havia mais quartos disponíveis e eu teria que ficar em um quarto de deficientes no térreo. Sem problemas quanto a isso, porém ao tomar banho o banheiro alagou. Se a pessoa com deficiência não souber nadar, morrerá afogado. Não fui reembolsado por ficar em um quarto bem pior. Café da manhã bem fraco também, a máquina de café parou de funcionar ainda. Como disse anteriormente, não dá pra comparar com o Rio de Campinas, uma pena.