Hotel Austria & Bosna

Otelin konumu güzeldi, geniş bir park içinde yüksek ağaçlarla çevrilmiş sessiz bir yerdi. Otel binası da dışardan elegant ve tarihi bir yer olarak görünüyordu. Ama bu güzel yerde bize verilen odalar hiç iyi değildi. İlk odamız tesisin arındırma veya motorlu çalışan bir kör noktasına bakıyor, hiç manzara olmadığı gibi bir de gürültü vardı. Ertesi gün odayı değiştirttik bu seferde yine iç avlu kısmına karanlık, güneş almayan bir manzarası olmayan bir oda verildi .Oda temiz ve bakımlıydı ama oda hapishane gibiydi. Üstelik buzdolabı da bozuk çıktı, sonra değiştirdiler. Kısaca otelin manzaralı odalarının nasıl olduğunu göremedik.

The hotel is not located near the city centre at all and is highly overrated. It looks luxurious on the outside and even when you enter the hotel, but that’s it. At reception they hardly speak English and they’re not very helpful at all. I asked them if they could do my laundry, as they offered to do that, but in the end they couldn’t do it, because it was weekend. But someone in my group also asked to do his laundry and they did his. Room and bathroom are spacious. The bathroom hadn’t been cleaned that well. View from the room is non-existing as I just saw part of a roof. No safe available in the room, even though the hotel advertises with having a safe in every room. There was no hot water in any of the rooms during our two night stay. This wasn’t solved by the hotel. The TV wasn’t working either and that wasn’t solved either. There’s not enough toiletpaper in the bathroom. The sink in the bathroom is leaking. The bed was very good. Fridge and coffee and tea making facilities available in the room. Staff at the bar/restaurant hardly speak English, but are friendly. Breakfast buffet was very good. We had dinner at the hotel restaurant twice and the food was very good

Friendly and flexible staff ... Nice breakfast ... Very clean, well maintained, and equipped room ... reasonable price ... I would strongly recommend staying in the hotel Austria on your next visit to Sarajevo both for business or private stay

Une catastrophe dans tous les domaines : Service, propreté, amabilité, qualité de la nourriture... Les chambres n'étaient pas faites tous les jours ! C'est la première fois que je vois cela dans un hôtel. Pas d'eau chaude également. La devanture de l'hôtel nous laisse penser que c'est un super hôtel mais c'est tout Quelle déception, il me tardait de partir de cet hôtel

El hotel más sucio del mundo!!!! Jamás había estado en un hotel tan desastroso es increíble lo sucio y desagradable del lugar. Tampoco está céntrico, por supuesto yo no reservé, veníamos en un circuito con un grupo y a todos nos resultó las habitaciones sucias