Relax Inn

The management and staff at this hotel went way beyond their call of duty to ensure an excellent event. We were able to talk through and make changes to our arrangements. The function was well organised, catered and serviced. The hall decor and table arrangements were exceptional.

Booked for a one night stay at what looked like a lovely place on the internet but it was not to be. It turned out to be a South African version of 'Faulty Towers'. The room given to us had a faulty TV and the bedside lamps did not work, this was reported to reception, who turned out to be kitchen staff doubling up as the receptionist. The issue was attended to by a chef doubling up as house maintenance. Needless to say the problem was not sorted out and we were moved to another room. The room was lovely and I believe was the 'honeymoon suite'. We settled in and we thought that we were sorted, but alas, an hour later, we were told that the room was booked by the 'owner' for one of his friends and we were then moved a second time to another room! What a fiasco! More items were found not to work or broken in the third room but we left it at that and left the next morning, not brave enough to try breakfast, and putting the bad experience behind us. We will never return to the Relax Inn!