Madarao Kogen Hotel

Love this hotel. The key ingredient: the staff, so very friendly and polite. Especially Uda at the front desk, she was always cheerful, attentive, and went out of her way many times to see to our needs. She is the perfect representative of everything friendly and positive about this resort experience. This was our first ski trip to Japan and the amenities are such a pleasant surprise. The hotel has its own ski rental, lift tickets sold right outside the door, 2 different restaurants, and its own onsen. Which was a new and lovely experience for me. The hotel is a bit older, and the bathroom is small for western standards, but the bidet more than made up for that ( love it ) and the onsen took care of the daily bathing ritual ( for me ). Heater worked well as well as the wi-fi throughout the hotel. The restaurants were a nice convenience, we paid extra for breakfast and dinner vouchers, and it was fun wearing our provided yukatas ( robes ) all day in the hotel ( not required ). The ski runs are well marked, and the ski lodges had delicious Japanese fare that blew our minds. And the Madapow! ( Madarao powder ) generously snowed down on us. Overall, would highly recommend Madarao Kogen Hotel. Again, arigato gozaimasu to Uda and the entire hotel staff that made our 3 day stay so very lovely and relaxing. Would definitely stay here again in the future. Fred Ermac, Jan 2025

Although it is the official hotel of the ski resort, it does not located in a best "ski in ski out" place, you literally need to take a very slow chairlift to come back hotel after you finish the run in the main area at the end of the day. Room was very old and cold, heard a group of people loudly chatting in the room above room, went upstairs to check and confirmed about it, and it was 1:30 am, while you can't find any staff at the reception, i made couple of call to lobby by the phone in the room, finally got someone the answered it, i clearly explained the situation to him, hope he would do something, but sadly those people still talking and make noise with no change, and it happened once again in the next night, sign... Besides, even if you drive here, if there is a heavy snow fall at the night, you basically stuck here in the hotel got no where to go and no shops around.

バイキングが最悪だった 残念 アメニティが何もない