The Fog Munnar (Resort & Spa)

I'm writing this review for the food at the Fog resort. We had been to Munnar and stayed at The Vibe resort which was fantastic. after a few days, we just went to fog resort for dinner which is located right across the vibe. the waiters in the restaurant were very unprofessional and inexperienced. they were not equipped to handle even a normal situation. There was no F&B manger on that day and no one to supervise the restaurant operations. We had found a cockroach in our chicken tikka and there was no senior waiter to even raise our complaint with. all the junior waiters started panicking when we showed them the cockroach. it was a bitter experience at fog and we regret to have gone there for food even for ONE MEAL. please avoid going there if possible

Best out best simply wow staff was too good Shakti at reception and Juna at resturant and everyone in staff was nice , rooms were too good loved it and swimming pool has nice view of mountains and evening snacks were excellent, overall food , villa staff was too good

Lovely hotel (one if the best we stayed in on our tour), very attentive staff, food was delicious and they showed my husband what he could eat as he is gluten intolerant. View from balcony was amazing and made our stay memorable. The swimming pool was welcome after a busy day sightseeing

Rooms are comfortable with amazing views. Staff are very welcoming and 7 of them will try to answer 1 question. Toilet paper dispenser and quality is awful. Restaurant needs much improvement from staff who speak proper English to food being more appetising. Service is extremely slow and staff are not trained to serve foreign visitors. Lots of potential for improvement. Location is amazing with excellent views. Definitely not a 5 star, more like 3 star.

Staying at Fog Resorts was a wonderful experience. The scenic beauty and the vibe there was really great. The food and services were also very nice. Overall we all enjoyed our stay. We actually booked for one night but as it was a very comfortable stay we extended it to two nights. The resort has a very calm and peaceful environment.

We visited The Fog Munnar for three nights in Aug, and the experience was awesome. The customer service starting from check-in to room service was really great. Staff will reach your room within 5 minutes when you call them for some help and are extremely polite. I will definitely recommend this place to family and friends.