Grand Aquarium

Arrived home this morning from this brilliant hotel All staff work there socks off to make us tourists have the best holiday All staff very polite and always had time for a conversation Mehmet and the guy who wears his cap backwards sorry forgot his name couldn't do enough for my daughter who became unwell and stayed in the hotel room for 5 days making sure her food was delivered to the door The hotels entertainment staff were brilliant bingo and shows most nights Sally was lovely always happy to stop for a chat The hairdresser done a very good job of doing me a kertaine blow dry Oh and the cats are so lovely and clean and very well looked after Overall a lovely holiday at this wonderful hotel

We have just got back from a 10 day holiday at the Grand Aquarium, This was a kind of experiment for us as we always go all-inc in Turkey, with this being our first self catering trip, and first time in Icmeler, just to see if it was cost effective, so I'll be as honest as possible. We arrived in the early hours of the morning, around 2.30am, we were given a warm welcome and our cases were taken to our room for us by some very friendly and helpful staff, so first impressions were great, however, when shown to our room we were quite shocked at just how small the rooms were, way smaller than they looked on the pictures, this was a one bedroom room in the annex just next to the main hotel, we are a family of 4 with a 7 and 13yr old, and we knew that the kids would have the bedroom and we would have the pull out sofa bed, however, when the sofa bed was out there is no more room...anywhere, it takes up the whole living area, and the only place to put your clothes away is in the bedroom, that's four suitcases worth of clothes in 1 wardrobe with around 10 coat hangers, and there is nowhere to put your suitcases either, so upon discovering this I went back down to reception to see if there were any bigger rooms available, it couldn't be sorted then but we were told to come back the following morning to speak to Saliye, so we stayed packed and did that, this has to be said though, while doing this I asked if there was anywhere we could get some water and milk, and the guy behind reception actually sent someone out on a motorbike to the shop for us which was incredibly helpful of him and was very much appreciated. The next afternoon we eventually caught up with Saliye who is genuinely one of the hardest working, helpful and friendliest people I have ever met, and she managed to secure us a 2 bedroom room for 7 days, this cost us an extra £180 which I thought was excessive seeing as the actual hotel bill was only £330 anyway, but I payed it because I really didn't see us enjoying the holiday crammed into the original room, this room was so much better, having the extra bedroom meant we could at least unpack, although the double bed in the extra bedroom had the hardest bed I have ever slept on, I woke up aching most mornings, and the bedding they give you which is a waffle sheet and a blanket is really not great (in the first room we got the blanket had holes in it too) So that was the first bump in the road, but we were sorted at least. The following week was great even though the weather was not so much, I think we got every season thrown at us, one day it didn't stop raining at all and weirdly, when the rain was bad the water would go out, something to do with the council, this happened twice for a few hours each time which was not ideal, you couldn't even flush the toilets, there were a lot of disgruntled people when this happened but it was no fault of the hotel apparently. As the week went on we really got a feel for the place, the payment system is k

By far this is the best hotel I’ve been too throughout my holidays to Turkey! 🇹🇷 Came here with friends and family, instantly felt welcomed by reception staff. Even though it rained the first couple of nights for us, the entertainment at the hotel did not disappoint. Friendly and homely hotel, with the best staff and even met new people & forever friends while on holiday! Great for kids also, constantly have activities on throughout the day and around the pool also. Rooms are very well up to standard, we stayed in the main building so had a view of the pool, restaurant etc… shower was the best I’ve ever used 🤣🙈 definitely recommend this hotel for all ages, family’s, friends, couples etc…

This was our second visit to The Grand, having stayed here at the same time last year. Although the weather wasn’t quite as good this time, the experience certainly didn’t disappoint. Sailye and the team go above and beyond to make guests feel welcome – they even remembered us from last year, which was a lovely touch. The hotel is spotless, with cleaners working throughout the day to keep everything immaculate. The restaurant is excellent, offering a wide variety of dishes to suit all tastes. If there’s something specific you’re after that isn’t on the menu, Ali and Mehmet will do everything they can to accommodate you. The prices are also very reasonable. We highly recommend the Desti Kebab! The entertainment is great, even for older children. There are daily activities, and Cedric does a fantastic job keeping everyone engaged. The BBQ and foam party evening was a real highlight – the hotel truly goes the extra mile to make sure guests have a great time. The spa facilities are excellent value, with a full two-hour session available for just £30. We’re already looking forward to our next visit!

Awful the manager tried watching us and non stop kept coming up to us in front of everyone screaming at us saying we broke a door never going again really ruined my holiday also laughing at us with the staff members telling other people on the holiday our business

This hotel is amazing the people are amazing food amazing if you go you will have a good time the entertainment team and manager got me balloons to surprise me for my birthday I recommend this place for anyone and the pool is amazing it was heated and warm