Hotel Astoria City Center

A well situated hotel on a pleasant pedestrian street with a variety of pubs and restaurants close at hand. Hotel is reasonably priced, compared with others nearby but is a touch tired and jaded. Breakfasts were OK but the guy in charge each day was quite surly and more interested in looking at his mobile than replenishing the buffet with essentials such as bread, juice and eggs. Did help with a malfunctioning coffee machine on two days but very reluctantly.

We stayed there for 5 days but only had hot water for 3. For the first 2 days we had to take ice cold showers, they did not have hot water. We complained to the staff about it, but it took them one whole day to fix this. Also, the room was very cold. Nevertheless, the beds were quite comfortable.

The outside and the inside of the hotel looks very old. The furniture and the room overall is not great looking, but the bed linens were white, very clean and fresh looking. The beds were something else - no bed frame but a weird lifted box lifted from the floor and carpeted. The matress, duvet and pillow were comfortable, no wirer poking out or anything. The bathroom had a soap dispenser and there were hangers in the closet. The low budget for design and overall looks is very obvious, but the hotel staff are very nice and bussiness oriented, friendly but also proffesional. Would I come back? Probably if again in Iaşi.

Let's start with the positives: the hotel is located very close to the city center (walking distance), it offers suites, and it has breakfast included. The suite (2 rooms sharing a hallway and the bathroom) appeared dingy and unkempt. The floor, the bedspread and the chairs were stained and dirty looking. The furniture was old and appeared to be falling apart- one of the beds, the chairs, the refrigerator platform in one of the rooms. The mattress was very lumpy and uncomfortable; the pillow shared those...qualities. The towels were frayed and looked old and unclean. The room smelled of chemicals (it triggered my allergies), but I wasn't clear if they were cleaning products or bug spray. I can't say that the front desk staff was helpful in any way. I had asked for an iron that never arrived. I also pointed out that the rooms appeared neglected and poorly maintained and I received a shoulder shrug in response. Breakfast was very basic: eggs, some cereal, cold cuts, cheese and fruits. The fruits looked past their prime since the bananas were brown and the apples looked ... old and wrinkly. The overall appearance of the hotel and the quality of the service are a reflection of poor management and lack of interest in catering to the customers.

Worst Hotel I’ve ever been. Some bed lights and Air conditioning was not working, they didn’t clean the bedroom everyday and didn’t make the bed or replace old bath towels. When I arrived, my bed was without bed sheets and I had to ask in reception for them. Breakfast is terrible, no diversity and horrible food, spoiled fruit. The only positive point is the central location in Iasi but it’s not worth it, there are many better options there!

Très mauvaise expérience: tout dans les chambres demande a être rénové: moquette, murs, lits, mini bar., salle de bain, etc. Dans la salle de bain le robinet goutait sans cesse et au plafond une tache laissait prévoir une fuite d'eau à venir. Le service en chambre inexistent, pendant nos 3 jours seuls les poubelles ont été vidé. Le petit déjeuner, médiocre également: assiettes parfois sales, couteaux absentes, choix de plats limité, pas de jus d'orange le 2nd jour Dommage, parce que l'emplacement est excellent A oublier