Msfiacques
13. september 2024
I am only rating them a 1 star so i can post because they are not even worth a 1 star. Woodspring is the worst hotel I have ever been to, false advertisement, room was dirty, nothing like the pictures, no towels, no pots, smells like ****, staff lies, they have roaches and bugs,we were suppose to check out on the 15th but checked out on the 2nd because the place was not safe or clean to stay with my 8month old baby. The front desk clerk stated that Stacy had to show me the room first before I booked and she never did, because if I saw the rooms before I would have never paid. I requested my refund and the supervisor Mauricia stated she made the refund and I never received it, it has been over a week now. THEY ARE A BUNCH OF SCAMS AND THIEVES! I WOULD NEVER RECOMMEND THIS HOTEL, EVERYTHING ABOUT IT SCREAMS GHETTO!!! When ask to speak to the manager, you get a run around, either he's off, not at the property or at a conference!
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