Giraffe Manor Hotel

Had a wonderful time at the manor. The environment was very tranquil, beautiful scenery and very clean. Food was good also.

The Hotel is not bad, with decent facilities and some activities especially for children. The highlight of this hotel are the giraffes. The rooms were decent and big, however the cleaning could be a bit better. The biggest flaw with our room was that it had transparent doors in both the toilet and shower room and they are directly opposite each other.  You can literally see everything through the transparent doors and there is absolutely no privacy using the toilet and shower room. This must change as it’s very unacceptable. There should at least be an option to draw curtains to add some privacy. Also there was sort of a mouldy smell in the room. Another very disappointing part of our stay was the dining options. It was very limited to say the least and the quality of the food was (to put it politely) below average. Also their restaurant closes at 8:00pm and after that there are absolutely no options for food within the hotel except cup noodles. Also there is nothing much around the hotel so if u don’t eat before 8:00pm you will have no options for food. The hotel needs to improve their F&B facilities tremendously. The hotel has good potential to be a great tourist attraction, but they need to improve in service, cleanliness and F&B.

Our children love animals!! So visiting giraffe manor was a great way to spend our family time. There were full of activities and well kept place with clean rooms and great amenities!! Mr. Fang, a hotel staff was very helpful when we have trouble figuring out the information at the hotel. Thank you so much for making our holiday a very memorable one.

It was a great stay and we had a great time with my family! Room is good warm and specious, surrounded by bamboo forest. A lot of activities for children. The staff was nice , especially manager Xiaowan, he helped a lot , answered all or questions. I recommend this place !

Amazing stay with 3 families and 4 kids 8,5 and 4 years old . I would recommend go from Sunday to Monday or weekdays. Great nature, many activities for kids, shuttle bus service, friendly staff. If your kids picky eaters -bring your food with you, there if fridge in the room. Breakfast is good, dinner you can find rice, noodles and soups with dumplings. There is kind of cable car, trampoline, slides, indoor playrooms. Service is super efficient, rooms are clean. Super happy that we made it !!!!

Too expensive for one night. Another things can be better and better. The most memorable part is of course breakfast. But nothing more for 2800 rmb per one night.