Radisson Blu Resort Maldives

酒店房間觀景10分好 設備也10分好 度假村每一個位置都很乾淨企理 單點餐廳食物味道還可以 自助餐的食物不太新鮮 度假村裏面的工作人員服務真的很一般 感覺歧視華人 跟外籍人士同樣時間入餐廳 工作人員永遠無視我們 點餐的時候，工作人員永遠很不情願為我們點餐 態度真的很差 原本出發前我預訂的是蜜月套餐 但是到達的第一天沒有給我蜜月套餐 我們的管家ziyazan也有答應過我們會為我們準備驚喜 最後在我再三詢問下發現酒店忘記了我們的蜜月之旅 這裏的服務質素真令人失望 最後一個晚上才為我準備蜜月服務 度假村唯一的敗筆就是工作人員的服務態度 一個字差

房間還是很不錯，酒店免費做了個升級，管家JOYCE很好，幫助我們解決了很多問題，讓我們的馬代之行沒有遺憾

房間出乎意料的好

This was my 4th visit to Maldives. While the previous 3 visits were wonderful, this one was filled with frustrating experiences. This resort is rated the lowest amongst others in Maldives and yet my travel agent convinced me to go for it and that is where I made a mistake. We reached Male airport at 2.30 pm but the sea plane transfer was only arranged for 5.15 pm. The sea plane takes 45 minutes to reach this resort since it is located at the very end of Maldives islands. The resort has beautiful views but the service levels are Horrible. I had booked for 2 nights on the beach villa and one night on water villa. They mis managed my booking when I arrived and said they were giving me 2 nights on water villa and one night on beach. When I refused they relented and agreed to changing it to as booked. They shifted us to a temporary room for some hours and then re-shifted us to beach villa at night. So we wasted the whole of the 1st day in finding a room. If you are on a short trip I would advise booking a resort that has speed boat transfers to save wasting the first day in waiting for sea plane after a long flight. We were so tired from this day long travel and were fast asleep when someone kept ringing our doorbell at 7 am. It was someone to check our minibar. He was told we are checking out today when we had just arrived the night before. The snorkeling staff speaks to you like a child. They warn you about not losing your surfing gear rather than inform you politely. I found the difference in the way they communicate with customers at this resort vs. others strikingly different. There is no one you can communicate with at the resort. Your welcome manager is never available. They use the Radisson app which is like a one way communication No matter what your write there, they wont respond. They will only send you information there. We had a room change on the 3rd day to water villa from pool. Nobody came at the designated 3:00 pm time so I called the helpline at 3.15. The staff just hung up on me. I had to then walk to the reception and request for room change. The manager Mr. Saimma was the only kind person who spoke nicely and understood my concern and helped. While shifting I forgot a very expensive piece of clothing in my beach villa. I only realised it at the airport. These people did not bother to return it after our room change even though we were at the resort for another 24 hours in our pool villa! The buggy service (golf cart) is the most pathetic at this property. They have a shortage and will make you wait for 20-25 minutes and in the scorching heat of malvies that's a lot of time. Also they don't go to pool villas but ask you come to a pick up area. If your room villa is at the end it can be a far 750-1000 Meters of walk in the hot sun. The snorkeling is very very average at the resort. There are hardly any reefs at all where you can see marine life while snorkeling. You may see a lot of fishes near the restaurant because

We had an absolutely wonderful time. Facilities were fantastic. Water was crystal clear. The food was fantastic and there was plenty of different venues to pick fromThe staff was attentive to all of our needs. Can’t wait to come back and have another vacation here. and a sea played ride was a lot of fun.

Wry beautiful and nice resort. People are very nice and friendly and always helpful. The resort is very clean. Diversity and multiple choices of food and beverages. The room is very clean. The shop is very nice and the ladies working there are very helpful and nice. Will come again with my 2 sons.